Anne Katzeff
New Here
Anne Katzeff
New Here
Activity
‎Mar 24, 2025
03:55 PM
Just discovered that the PDFs with unreadable fonts are credit card statements. Other statements seem to be readable.
... View more
‎Mar 24, 2025
03:25 PM
Yesterday, I updated 2 iMacs to Sequoia v15.3.2. Today, I downloaded a bank statement PDF and the text was not displaying. Past PDFs from this same bank have the same issue. PDFs from other sources, past and present, seem to be fine. Trying to narrow down the problem, I compared the 2 iMacs. On iMac #1, the bank's PDFs are unreadable. On iMac #2, the PDFs are readable. I followed multiple suggestions to fix the problem, to no avail. Reset Fonts in Font Book (several times, with a restart after each reset) Validated all fonts Eliminated any personal fonts Uninstalled and reinstalled Adobe Acrobat Pro Cleaned up cache Ran a maintenance program Ran various Acrobat utilities to embed the fonts. The only success was to convert the fonts to outline. The Document Properties show Arial (embedded Subset) and a strange series of fonts named "T3Font_58, T3Font_59", etc. I was able to edit the PDF and change all of the fonts to Arial. But what a pain in the neck!
... View more
‎Mar 24, 2025
03:11 PM
I'm having the same problem with all PDFs provided by our local bank. Other PDFs from other sources, past and present, seem to be fine. Yesterday, I updated 2 iMacs to Sequoia v15.3.2. On iMac #1, the PDFs are unreadable. On iMac #2, the PDFs are readable. I followed multiple suggestions to fix the problem, to no avail. Reset Fonts in Font Book (several times, with a restart after each reset) Validated all fonts Eliminated any personal fonts Uninstalled and reinstalled Adobe Acrobat Pro Cleaned up cache Ran a maintenance program Ran various Acrobat utilities to embed the fonts. The only success was to convert the fonts to outline. The Document Properties show Arial (embedded Subset) and a strange series of fonts named "T3Font_58, T3Font_59", etc. I was able to edit the PDF and change all of the fonts to Arial. But what a pain in the neck!
... View more
AdChoices