rjjmej
Community Beginner
rjjmej
Community Beginner
Activity
‎Feb 14, 2024
10:57 AM
Finally solved it by creating a new adminstator on the mac, opening up Acrobat 2020 in the new administrator user. The sign in window populated and I was able to complete the registation. Thank you so much for your help. Found the answer here: https://community.adobe.com/t5/acrobat-discussions/acrobat-licensing-application-blank-screen/m-p/13013054#M367010.
... View more
‎Feb 14, 2024
10:00 AM
"dosen't"
... View more
‎Feb 14, 2024
09:30 AM
I tried both Chrome and Safari. All up to date. It does it seem that it gets to a web browser but rather stops at the blank screen in the Licensing Application.
... View more
‎Feb 14, 2024
09:11 AM
After removing the prevously downloaded Acrobat 2020, I reinstalled the stand alone package and again opened it up. It started the Licensing application but I just get a blank screen to sign in. See the attached screenshot captures. Thanks
... View more
‎Feb 14, 2024
08:37 AM
kGlad — I just posted on the site, but I have a follow on question. I did download the stand alone link for MacOS 14.3. Earlier this AM, via my Adobe account, I downloaded what now looks to be an identical package installer. Same Modification date and same size. Do you think the download from the Prodesign tools site is actually different. Thanks again — Robert Johnson
... View more
‎Feb 14, 2024
08:09 AM
Thank you again. Let me digest the link. If I download the stand alone link, will my present registation number work on it. Also, should I uninstall the present Acobat that I just downloaded from my account prior to reinstalling the new download. Thanks again
... View more
‎Feb 14, 2024
07:49 AM
Thank you for your reply. My Acrobat 2020 is a stand alone application. I certainly don't want to work in the cloud. All I want to do is reactivate my stand alone Acrobat
... View more
‎Feb 14, 2024
07:31 AM
I have same problem, but I have Acrobat 2020. Trying to put it on Mac OS 14.3.1 (Sonoma) on a new M3 Mac Pro
... View more