Bog26569200bq6u
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Bog26569200bq6u
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‎Oct 14, 2022
04:17 AM
@Priyank Shrivastava.it seems there is a long wait time (2+ minutes !) during startup once Update 5 is installed, see logs below. What can be done to shorten that or resolve those UUID generate errors? Oct 14, 2022 02:08:54 AM Information [main] - Developer Edition enabled Oct 14, 2022 02:10:01 AM Error [main] - An error has occurred while generating UUID. Oct 14, 2022 02:11:08 AM Error [main] - An error has occurred while generating UUID. Oct 14, 2022 02:11:08 AM Information [main] - Starting crypto...
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‎Oct 14, 2022
04:15 AM
Hi Charlie, yea I do not see it getting to the "starting crypto" bit in the logs when trying to start CF using the windows service. All i see regarding activation is https://cfactivation.adobe.com/ and there is no issue accessing that url from the server. I agree those UUID errors are not normal but something changed around that flow since Update 4 to cause this extra lag in the startup. Thanks again for your input
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‎Oct 13, 2022
07:36 PM
Hi Charlie, once again, thank you for your comprehensive post, I appreciate it. FWIW i learned a long time ago that java -jar is the most reliable way to do update so thats how all of them are executed. Starting CF from command line started the service fine! The issue seems to be that whatever changes were made to the licensing steps on Update 5 are causing the service to wait much longer than the windows service timeout. the generate UUID errors are still there on startup for Update 4 but it doesnt pause for 2 minutes doing who knows what... So the question now is why these activation errors, can they be fixed and why are they taing long than previous updates. Oct 14, 2022 02:07:47 AM Error [main] - The license POST request has failed. Status Code: 400 Reason: Bad Request Oct 14, 2022 02:07:47 AM Error [main] - Failed to contact the Adobe Licensing server: java.lang.NullPointerException Oct 14, 2022 02:08:54 AM Error [main] - An error has occurred while generating UUID. Oct 14, 2022 02:08:54 AM Information [main] - Developer Edition enabled Oct 14, 2022 02:08:54 AM Error [main] - An error has occurred while generating UUID. Oct 14, 2022 02:08:54 AM Information [main] - Developer Edition enabled Oct 14, 2022 02:10:01 AM Error [main] - An error has occurred while generating UUID. Oct 14, 2022 02:11:08 AM Error [main] - An error has occurred while generating UUID. Oct 14, 2022 02:11:08 AM Information [main] - Starting crypto...
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‎Oct 13, 2022
05:51 AM
sorry Charlie, my fault, replied out of order
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‎Oct 13, 2022
05:50 AM
Hi Charlie, thank you for the reply. I wouldnt call it dismaying, just.... puzzling... I've been installing patching CF since 9 and I can count on one hand how many times an update has failed, certainly never on 2 servers. There is no mention of any error or failure in the update install log. To answer your questions: 1) CF2021 2) Update 4 3) windows server 2019 4) i have not tried this, I will as soon as I get a chance 5) cf service runs as its own user with all the required permissions 6) yes, lockdown steps were applied.
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‎Oct 13, 2022
05:21 AM
no errors in the update logs 1435 Successes 0 Warnings 0 NonFatalErrors 0 FatalErrors
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‎Oct 12, 2022
06:16 PM
Cf application service not starting up after update on two different windows servers. Just sits on "starting" and times out after 240 second timeout. Service starts ok after uninstalling the update (running update 4)
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