Greetings, We are actually in the middle of conversation with the support team but it was ended suddenly without farewell remarks. Anyway, my subject is quite bothering since I tried to explore the product in a trial version, hoping to understand and use the product for future tasks. It doesn't open due to "error' opening the said product. I tried to re-opening a few times, but to no avail. I am trying to unsubscribe but there was no un-subscription button to do it. Past the grace due, billing comes from time to time... Could you rather please arrange the issue? Thanks. Eric
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