Hello!  I've been a user of Adobe Fresco for a few years now, and for a while I didn't run into any problems. I've really enjoyed the app as a whole and it has hands-down been one of my favorite art apps to use on the App Store. But after a while the notification "Low on Storage: Your device storage is low and document recovery has failed. Please free up 3.2 GB of device storage and retry" started to pop up periodically and I would delete old artwork and photos, apps, etc. from my device. But now I am unable to enter the app at all despite how much storage I free up (device storage as well as iCloud storage, I have tried both). I looked to see if I could report a bug in the app, but am unable to with the notification blocking me from any access to the app or my prior work. I also tried to report a problem from the App Store and the developer website to report a problem, but it seems I am unable to as "reporting is unavailable" for the free app. I've scoured for answers on many of your official forum pages, but I'm hitting a wall as I've done everything I can think of to fix the problem. At this point I am just wanting to be able to get in so I can recover my files and not lose any/all of my data since I'm too concerned it would erase it if I tried to delete and reinstall the app. Perhaps it has to do with "creative storage" that I've heard about? I have 7 full GB of storage on my 8th generation IPad and have the latest update of Adobe Fresco with 15.5 for the software version of my IPad. If you have anything new to share on the matter, I would greatly appreciate it!    Thank you Adobe Support for your time! ... View more

Hello!  I've been a user of Adobe Fresco for a few years now, and for a while I didn't run into any problems. I've really enjoyed the app as a whole and it has hands-down been one of my favorite art apps to use on the App Store. But after a while the notification  "Low on Storage: Your device storage is low and document recovery has failed. Please free up 3.2 GB of device storage and retry" started to pop up periodically and I would delete old artwork and photos, apps, etc. from my device. But now I am unable to enter the app at all despite how much storage I free up (device storage as well as iCloud storage, I have tried both). I looked to see if I could report a bug in the app, but am unable to with the notification blocking me from any access to the app or my prior work. I also tried to report a problem from the App Store and the developer website to report a problem, but it seems I am unable to as "reporting is unavailable" for the free app. I've scoured for answers on many of your official forum pages, but I'm hitting a wall as I've done everything I can think of to fix the problem. At this point I am just wanting to be able to get in so I can recover my files and not lose any/all of my data since I'm too concerned it would erase it if I tried to delete and reinstall the app. Perhaps it has to do with "creative storage" that I've heard about? If you have anything new to share on the matter, I would greatly appreciate it!  Thank you Adobe Support for your time! ... View more