Andy30712450gvb6
New Here
Andy30712450gvb6
New Here
Activity
‎Jun 26, 2023
06:25 AM
IT just got back to me and said it might be an issue with the VPN we use. I reconnected, and it still took a few minutes to load (still getting that pop-up of Your apps are taking a while to load), but it finally loaded. It looks like while I wasn't on my school's WiFi, I needed to use the VPN we use at school. Everything's okay now, thank goodness 🙂 Thank you guys for y'all's help along the way ^^
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‎Jun 25, 2023
05:47 PM
Thanks, you guys. I've emailed my administrator so hopefully they get back to me. No worries, Roberta. Yeah, I've waited a bit in between attempts, but I'm gonna leave it overnight so hopefully it works out before my admin gets back to me.
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‎Jun 25, 2023
04:03 PM
@kgladEducation subscription, I believe.
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‎Jun 25, 2023
03:14 PM
I also tried Repair, but it still didn't work. 😞
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‎Jun 25, 2023
01:29 PM
update: it just loaded to a screen with the message "Not connected to enterprise server. Check the connection to enterprise server. If the problem continues, contact your IT admin."
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‎Jun 25, 2023
01:17 PM
hello @kglad , i've followed all of your directions, from uninstalling all adobe-related apps to using the cc cleaner app to updating my windows to using the alternative download link, and my creative cloud program still isn't loading its "Apps" page. without access to "Apps," i cannot reinstall the adobe programs i previously uninstalled. my problem is that my creative cloud program is installed fine, it's just that the "Apps" "Files" and "Discover" pages are stuck on the spinning wheel/loading screen, and i receive the notification of "Your apps are taking a long time to relaunch" or something along the lines of that. do you have any further advice? 😞
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