Mark32591856980q
Community Beginner
Mark32591856980q
Community Beginner
Activity
Mar 24, 2025
04:43 AM
1 Upvote
So despite using a fully updated version of adobe on a corporate licence, I too am having the same insane issue of overlapping text when editing a pdf. It's actually impressive and amazing that Adobe manages to perpetrate bizarre and inexplicable faults like this (like the one where numbers are rendered as symbols) and not only are users in a situation where multiple updates of the software don't solve the issue, we are trying to troubleshoot solutions as Adobe themselves can't resolve it, whilst charging our companies through thbe nose for this appalling software. It's so atrocious it's incredible, a sort of software version of Thames Water's level of management competance. I cannot wait until there is a viable alternative!
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Jan 24, 2025
08:37 PM
2 Upvotes
Greetings Mark- I am currently having this issue on a recurring basis. I have tried the following list of commands to fix the issue, this is from a different thread (https://community.adobe.com/t5/creative-cloud-services-discussions/error-code-10000-and-automatic-logout/m-p/14965518) Press CNTRL + R and type “certmgr.msc”. Find the “AdobeCertStore” folder there and delete its contents. Go to Control Panel and open “Credentials Manager”. Select the “Windows Credentials” session there. In it, press the arrow next to each of the Adobe records starting with ACCC.com and delete it by clicking “Remove”. Restart your computer and log back into Creative Cloud. " and this fixed the issue for about 20 minutes. I am now back to error 10000 and this message: We can’t verify your subscription status. We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide. Error code: 10000. What can I do to fix this? Please and thank you. -Hannah
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