geoff3578237736dd
Community Beginner
geoff3578237736dd
Community Beginner
Activity
‎Mar 07, 2024
09:05 AM
Also, interestingly you marked this as correct - I don't think this is corrected - there is still the question as to why it was not printing in colour in the first place!!!! Un-installing and re-installing a program is not a bug correction.
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‎Mar 07, 2024
09:03 AM
I do not know what that is. I uninstalled through the control panel and then reinstalled. I saw no mention of AcoCleaner in my searches.
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‎Mar 06, 2024
10:13 AM
Adobe help page did not help - tried reistalling drivers to no avail. I have uninstalled and reinstalled Adobe and it now works - an amazingly riduculous process - took over an hour to navigate.
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‎Mar 06, 2024
10:13 AM
Adobe screen shown only to show "Rely on system font......" referenced in post. Your suggestions are great however we only have 1 colour printer in our office, We pay for this viewer so we want it to work, and it is unreasonable that I can't use my own computer. Again, I can print colour from every other program except Adobe Pro. I have uninstalled and reinstalled Adobe and it now works - an amazingly riduculous process - took over an hour to navigate.
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‎Feb 29, 2024
02:07 PM
Thank you for your response, I agree that the "image" is in colour, but the output is in B/W. All other programs output is in colour with the same printer settings. The problem is not with my printer settings or anything else that I can adjust in the printer dialogue. I wonder if there is a setting in Adobe that overrides the printer properties. I did make adjustments to Adobe a couple of weeks ago regtarding an "Aptos" font issue while creating PDFs and disabled the "Rely on System font....". It is rechecked now but my colour issue started at a similar time.
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‎Feb 29, 2024
01:33 PM
Thanks - The first thing I checked. Again, I have no issues printing colour from any other programs, just Adobe. Dialogue picture is showing in colour but printed output is B/W.
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‎Feb 29, 2024
10:49 AM
I am having the same problem with Windows 10 and running Acobat Pro (Version 2023.008.20555) I can print in colour from any other program but Adobe only is only in B/W. Printer is a SHARP MX-3050V PCL6. All help suggestions found so far have not helped. Settings have not changed between programs. Would appreciate assisitance
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