Re: after closing adobe reader comes "Not Respond...

This seems to be a general problem caused by the latest update to Adobe Reader. If closed again within a few seonds of opening a file, Adobe Reader crashes and gives the Windows stopped responding message. If you wait a few seconds longer before closing the file, it closes normally without crashing. Evidently something in the opening process does not like being terminated. Having looked at similar issues in previous years, I disabled opening cloud files on both pen and save, so that is not the issue. The file concerned is on the local disk. To help you locate the faulting module, I dumped the Windows event error information: Log Name: Application Source: Application Error Date: 18/04/2024 17:52:17 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: [Redacted] Description: Faulting application name: Acrobat.exe, version: 24.2.20687.0, time stamp: 0x66172090 Faulting module name: Acrobat.dll, version: 24.2.20687.0, time stamp: 0x6617208a Exception code: 0xc0000005 Fault offset: 0x00000000008fd107 Faulting process ID: 0x1dd0 Faulting application start time: 0x01da91b0c45e38bb Faulting application path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe Faulting module path: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dll Report ID: e2c61930-5803-42a4-ac9c-c3b22cdd9ddb Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2024-04-18T16:52:17.5339493Z" /> <EventRecordID>488168</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>B8Z5CC2</Computer> <Security /> </System> <EventData> <Data>Acrobat.exe</Data> <Data>24.2.20687.0</Data> <Data>66172090</Data> <Data>Acrobat.dll</Data> <Data>24.2.20687.0</Data> <Data>6617208a</Data> <Data>c0000005</Data> <Data>00000000008fd107</Data> <Data>1dd0</Data> <Data>01da91b0c45e38bb</Data> <Data>C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data> <Data>C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dll</Data> <Data>e2c61930-5803-42a4-ac9c-c3b22cdd9ddb</Data> <Data> </Data> <Data> </Data> </EventData> </Event>   ... View more