jamieclarke
Adobe Employee
jamieclarke
Adobe Employee
Activity
Mar 11, 2025
Hi @Dpmatlosz - You are probably thinking of Wraptor DCP, Unfortunately it is not available anymore in Premiere Pro.
I suggest making sure your sequence conforms to a DCP specification i.e. 24FPS, Flat or scope sizing, etc.. and then export a ProRes 422 HQ file. You can then bring that file into DCP-o-Matic to create your DCP. Always check with your vendor to make sure you conform to their specs as well. Jonny Elwyn has a great tutorial, How to make a DCP for Film Festival projection. I hope this helps.
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Mar 11, 2025
Hi @Phillip34139870grow - Were you able to solve your issue? What version of Premiere are you on? Have you tried upgrading to Sonoma version 14.7?
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Mar 11, 2025
Hi @mrbobdobolina - Were you able to solve your issue? Does this happen on all workspaces?
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Mar 11, 2025
06:34 AM
Hi @tb1973_ba -
Can you try signing out and signing back into your account in Premiere Pro.
Can you try and hold down "SHIFT" while launching Premiere and check the boxes "Reset app preferences" (Backup Preferences first) "Reset plugin loading cache"
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Mar 10, 2025
07:02 AM
Hi @alexandre_2086 - There is a potential fix in beta version 25.3.0 build 11 and higher. Can you try it out and let us know if this fixes your issue.
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Mar 06, 2025
08:11 AM
Hi @Edit Videos - It's interesting that it manifests itself in some way. Next I would try Fresh projects with the latest version of Premiere Pro and then import your sequences. See if that helps.
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Mar 05, 2025
05:23 AM
Hi @Aditya27787857x0h7 - There is a fix in beta version 25.3.0 can you try it out and let us know if you are still having issues.
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Mar 04, 2025
11:59 AM
I just tested in 25.1 and it is working as expected. Can you share a screenshot or screenrecording of your effect settings and what you see vs what you expect?
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Mar 04, 2025
05:20 AM
1 Upvote
Hi @AlexClaude - Can you let us know the firmware version you are using for your FX6? Can you send a sample file and project that you can reproduce this issue to jamiec@adobe.com
Can you post screenshots of your export settings?
Have you tried changing the Encoding Settings > Performance to "Software Encoding"
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Mar 04, 2025
05:15 AM
Hi @defaultzyr16s9ebz9p - It looks like currently the latest driver for the UHD770 is 32.0.101.6632. Can you install and let us know if that helps your issue. Intel Graphics Drivers
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Mar 04, 2025
04:06 AM
1 Upvote
Hi @Guillaume30883528kcuh - We are aware of this issue. When using the Auto Detect Log Video feature and tonemapping to Rec. 709, a gamma shift may occur when exporting with "Viewer Gamma" set to 1.96, 2.2, or 2.4, with the most noticeable shift occurring at 2.2. As a workaround, set “Viewer Gamma” to 1.96 or 2.4 before exporting.
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Mar 03, 2025
05:27 AM
Hi @defaultzyr16s9ebz9p - Sounds like you may need to update the driver for UHD Graphis 770. What driver do you have installed?
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Mar 01, 2025
05:02 AM
1 Upvote
Hi @Pablo Diartinez - It is recommended to use "Create Multi-Camera Source Sequence" when syncing clips.
Please see our. Best Practices and Workflow Guide for Long Form and Episodic Post Production
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Feb 28, 2025
12:12 PM
Hi @davidh76528871 - Can you check your audio hardware settings and make sure Default Input is set to "No Input"
let us know if that helps your issue.
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Feb 28, 2025
11:30 AM
Hi @İSKENDER269713945q5z - Can you try rolling back to 32.0.101.6458
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Feb 28, 2025
10:14 AM
1 Upvote
Hi @Pablo Diartinez - Avoid using the “Merge Clips” option if you rely on metadata, as it is known to remove all metadata from the clips.
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Feb 28, 2025
10:04 AM
Hi @ACRFlick - When you open your OS settings, it doesn't look like you are getting a signal from your microphone on macOS. Have you checked how you have your audio routed in "Audio Midi"?
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Feb 28, 2025
07:47 AM
Hi @Paul_Video_Dude - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
It's best to create separate posts for each issue you are facing that way we can focus on each item.
Are these projects upgraded or brand new to the version?
What exact version of Premiere are you working in?
Can you try and hold down "SHIFT" while launching Premiere and check the boxes "Reset app preferences" (Backup Preferences first) "Clear media cache files" "Reset plugin loading cache" Sorry for the frustration.
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Feb 28, 2025
07:42 AM
Hi @Edit Videos - That is very strange. I can't reproduce this on version 25.1. Are you using two external monitors?
Can you try and hold down "SHIFT" while launching Premiere and check the boxes "Reset app preferences" (Backup Preferences first) "Reset plugin loading cache"
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Feb 28, 2025
07:15 AM
Hi @tb1973_ba - It's hard to tell from your screenshots with everything crossed out. If you want you can email me at jamiec@adobe.com for further help.
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Feb 28, 2025
07:08 AM
Hi @marketingVICTORIA - Where is this effect from? Is this from a plugin? Can you try navigating to the effects panel and select the hamburger menu and then select "Manage Video Effects". Do you see your effect in the list?
Can you try and hold down "SHIFT" while launching Premiere and check the boxes "Reset app preferences" (Backup Preferences first) "Reset plugin loading cache"
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Feb 28, 2025
06:58 AM
1 Upvote
Hi @Agrarvolution - Thank you for all of the great screenshots and information. I do see this issue in version 25.1 When sending a sequence to media encoder the result of the export does not match your timeline. The good news is I do not see this issue in beta version 25.2.0.127
When you add an input LUT and send the project to Adobe Media Encoder, it automatically checks the “Preserve RGB (disable color management for this item)” box. This is a bug. As a workaround, export directly from Premiere Pro.
Thank you for your help troubleshooting.
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Feb 28, 2025
05:35 AM
Hi @vincent_6542 - Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see, How do I write a bug report?
Have you tried a different keyboard?
Can you hold down "SHIFT" while launching Premiere and check the boxes "Reset app preferences" (Backup Preferences first) Sorry for the frustration.
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Feb 28, 2025
05:23 AM
Hi @ACRFlick - Please see the suggestions made by Kevin and Neil. Let us know if this helps your issue.
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Feb 28, 2025
05:22 AM
Hi @tb1973_ba - Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see, How do I write a bug report?
Please share some screenshots and reproducible steps. Sorry for the frustration.
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Feb 28, 2025
05:21 AM
Hi @marketingVICTORIA - Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see, How do I write a bug report?
What effect are you using? Where did you get it?
Can you share a screenshot of the pop up? Sorry for the frustration.
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Feb 28, 2025
05:18 AM
Hi @defaultzyr16s9ebz9p - Are you using the Game or Studio driver? Adobe recommends using the "Studio" driver version when working in Premiere Pro.
Can you try navigating to device manager > Display adapters > right click on your RTX 4080 and select disable then launch Premiere and see if you are still having issues
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Feb 28, 2025
05:13 AM
Hi @İSKENDER269713945q5z - We need to know the exact driver version. You can find it in Device Manager > Display adapters > Double click you GPU and select the Driver tab.
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Feb 28, 2025
05:11 AM
Hi @default54w22gptk8xk - Can you send the project that isn't working to jamiec@adobe.com
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Feb 28, 2025
05:05 AM
Hi @ateigen - Can you send a link to jamiec@adobe.com to download your project. Thank you for your help.
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