susanne_6124
New Here
susanne_6124
New Here
Activity
‎Mar 18, 2025
11:40 PM
I duplicated the video but still it wasn't possible to download the file. The error message reads: An error occured during download. Please try again. Not real helpful. But your colleague could download the file apparently and I guess he can send it to me. Could you please fix the problem as I have to download files regularly?
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‎Mar 18, 2025
11:24 AM
Hi Mahmoud, nothing of the below steps helped. What can I do now? I really need to export this video.
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‎Mar 18, 2025
08:31 AM
2 Upvotes
I created a video file for Instagram (Reel format) but now I am unable to download it which is really frustrating as I want to post it on Insta. I tried different browsers and cleared the cache but still no chance of downloading. What else can I do? Also, I had the following problem last week: I created a reel and changed it around a bit. I send the sharing link to my boss so she could give me feedback on it. When she clicked on the link, the video that was shown was not the final version but some incomplete version from the middle of the process. Pretty frustrating. This happens most of the time that the versions of the videos differ from user ot user. What I mean with that is that whenever someone accesses the app from a different device, the state of the video differs. I thought this app was helpful if you want to work together on a project online but it seems to me that the data in the cloud isn't always synchronized.
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