Hey @Beverly29207272zcvs,  Thank you for sharing a video of the issue! Do you notice this happening with any other images? Has this occurred in any other versions? ^CM ... View more

Hi @PaulT-Syd-Aust,    Can you share what type of file you're trying to view? ^CM ... View more

Hey @cleod33048069,  Thank you for bringing this to out attention, can you confirm what language this is so I share it with the team?  ^CM ... View more

Hey @Genaro Arvizu,  I was able to confirm the same results using a sample file from the Nikon Z6 III and have shared this with the team. Please add your vote and follow this post for updates. For now, it looks like you can upload the files via the desktop version and sync them across without any issues, so they should be accessible on your iOS devices that way. In the meantime, could you also share the OS version and the Lightroom app version on the devices where it's not working? ^CM ... View more

@Walter_E_L  If you go to Lightroom, do you see any errors? You can check by clicking the Filter icon at the top and selecting Sync Status > Syncing. To check the sync status in Lightroom Classic, follow the steps under "How can I know more about sync status?" in this article: https://adobe.ly/4kky1bO ^CM ... View more

Hey @rod_7011,  You want Photoshop, not Beta, to open the file correct? If you're not activley using the Beta version, try uninstalling that and then try opening it again. Let me know if that helps.  ^CM ... View more

That is strange. Can you share a full screen of Lightroom Classic? Which fonts are you seeing issues with? ^CM ... View more

Oh dang… you’d need a magnifying glass to read that! What browser are you using, and does this happen in all browsers? ^CM ... View more

Hey @Bombers AD   I can see how frustrating that must be. I really appreciate you sharing the steps you've already tried! Could you share your system info? You can find this by going to Help > System Info, copying the details into a text file, and attaching it here.   Also, could you share a screenshot of your workspace? Did the error change at all after trying these steps?   ^CM ... View more

Hey @kyHawk1,    That's strange. Can you share what time of file type you're working with? Does this happen to any other images?  ^CM ... View more

Hey @Reality Reimagined,    It looks like you're using an older version of Photoshop, does this happen in the most current version of Photoshop (26.4.1)?   Check out what's new here: https://adobe.ly/4bjx13q ^CM ... View more

Hey @Isabelle35595865h6px,    Could you share a screenshot of the error you're seeing and the version of Lightroom you're using (Help > System Info)? Also, just to confirm, is the image in your trash in Lightroom? We'll figure this out together—I just need a bit more info. 🙂 ^CM ... View more

Hey @ Takiej,  Can you share your entire workplace? This will allow to see if there are any settings that we may need to adjust.  ^CM ... View more

Hi @jiwa,    Have you tried the troubleshooting steps shared above? If you’re still running into the issue, could you share which version of Photoshop and your operating system you’re using? ^CM ... View more

Hi @rasaGRAPHY,    It sounds like you're working between Lightroom Classic and Lightroom (cloud-based), which are two different programs that can sync when manually set up. To better understand your situation, I have a few clarifying questions: When you say you backed up everything, what exactly does that include? Are you opening the same catalog, or did you create a new one? Can you share a screenshot of what you're seeing? If possible, a video walkthrough would also be helpful! ^CM ... View more

Hey @bobmayo,   Both Photoshop for iPhone and iPad offer powerful editing tools, but they’re designed a bit differently to match each device. The iPhone app is great for quick edits on the go, with features like Tap Select, spot healing, and easy layer adjustments, all while syncing seamlessly across devices. The iPad version, on the other hand, provides a more desktop-like experience with a larger workspace, touch-friendly tools, and full cloud document support for more in-depth editing. Both apps keep the familiar Photoshop feel, so you can switch between devices without missing a beat. For more details, check out Photoshop on iPhone and Photoshop on iPad.   ^CM ... View more

Hey @WelbornWorks,    This is a great idea! Have you found yourself needing this feature in a specific situation? ^CM ... View more

Hey @Ian37772531d6sr,  This type of editing isn't available in Lightroom, please check out this post: https://adobe.ly/3QvS1up May I ask if the tutorials were for Lightroom Classic? ^CM ... View more

Hey @bobby378609839brl, Try going to System Preferences on your MacBook, then Trackpad > Scroll & Zoom, and uncheck Rotate with two fingers. ^CM ... View more

Hi @Flowermurakam,  Could you share which version of Photoshop on iPad and iPadOS you're using? Also, which version of the Apple Pencil are you using? ^CM ... View more

Hey @kind_inventor0990,    This thread is a bit older and has already been resolved, so you might be running into a new issue. Could you create a new post with all the details? Things like your system info, any error messages, and what troubleshooting you’ve tried so far would really help us figure things out. We’re happy to help! ^CM ... View more

Hi @Franco Moret,  Please follow the troubleshooting steps listed in this article: https://adobe.ly/4bgQhP6 Don't do #8 until you've tried the rest of the steps. Let us know if this helps.  ^CM ... View more

Hey @WabbyTwax76,    This sounds like a great idea. May I ask what the current limitation is for you? Can you share an example of what you're trying to do?   ^CM ... View more

Hey! @Halee22144825njjy,    Can you share what versions Lightroom and Photoshop you're using? You can find this by going to Help > System while in either Lightroom or Photoshop.  ^CM ... View more

Hi @P-51_MSTG3098,  Thank you for reaching out! You've commented on an older thread and may not get a response from the OP. May I ask what camera you're using?  ^CM ... View more

Hey @mjmdvm,  If you turn off the graphics card within Lightroom, does it fix the issue? Follow the steps in this article and let me know if it helps: https://adobe.ly/3D8Zw7p ^CM ... View more

Hi @juanb99300075,    Thank you for reaching out! It looks like you have two types of accounts. Are you seeing this issue on both your personal and business account?  ^CM ... View more

Hi @mikec17652764,  Thank you for reaching out! Could you share your workflow? If possible, a video would be helpful. You can attach it here in your response. ^CM ... View more

Hey @vicent-e,  Thank you for reaching out! Let's see what we can figure out together. Could you share a full screenshot of your workspace? Also, please provide your system info by going to Help > System Info, copying the details into a text file, and attaching it here. ^CM ... View more

Hey @brettw42539733,  Thank you for reaching out. It sounds like we may need a bit more information from you to better understand what is going on. Can you also share your system info? You can find this by going to Help > System Info copying and pasting into a text file and attaching it here. ^CM ... View more