Now that's strange and somehow (admittedly probably me) the camera had changed to isometric! Anyway, solved now, thank you! ... View more

Hey Anubhav   Here's what you need from the system report:     Model Name: MacBook Pro   Model Identifier: Mac14,6   Model Number: Z176000C4B/A   Chip: Apple M2 Max   Total Number of Cores: 12 (8 performance and 4 efficiency)   Memory: 96 GB   System Firmware Version: 11881.1.1   OS Loader Version: 11881.1.1   How do I get the video to you? ... View more

Don't know if it is of any help but I've been streaming some Neo stuff over the last couple of weeks on my YouTube channel (@thedesignninja). If you get chance to give the content a look I would appreciate any feedback as building something for new users is something I'm working on right now.  ... View more

Hey @gammarART    Have you tried my solution above? The problem is not specifically with Adobe in this instance and is OS-related (specifically to security). ... View more

If you also have InDesign, this feature is built-in! You can then copy/paste into Illustrator.   🙂   ... View more

And again, further to my last, you can go into the group and add/delete instances as desired. ... View more

Hi (again)   After posting I decided that you could almost or probably do this all with just text, and effects. I've recorded a very quick (silent) video showing the steps to reproduce, and tomorrow (Monday 28th March 2022) will record a narrated version on my YouTube Channel, where I'll also address the alignment. In the meantime, here's the quick video that will hopefully at least get you started:  ... View more

Hi   You could try this approach, maybe:   Create a group of A and B. Add a new fill to the group and move it beneath the contents. Give the new fill the colour of your choosing. Add another fill, move it to the bottom of the stack, and apply an offset path effect to give the stroked appearance desired. Repeat for the second A/B group Group both A/B groups into a larger parent group and add a new fill to that—again, move this to the bottom of the stack—and then using the Group Selection Tool or Isolation Mode, you should be able to move everything as desired and the appearances will do the bulk of the work. Hope that helps and if I get chance today, I'll add a video showing this process. ... View more

Hi   If you want to see how the live paint works, as suggested by Monika, try this video: https://youtu.be/9PNbT76P2us 🙂   ... View more

I'd been experiencing this in my studio across all three of the macs that have a Cintiq attached, and have finally found what may hopefully be a fix for you. In the System Preferences > Security & Privacy > Accessibility, make sure that Illustrator is added to the list of apps. Make sure that Illustrator is not running while you make this change. ... View more

That is a shame—I would contact Adobe Customer Support for this one. ... View more

Hi David Chrome is leakier than a fishnet. It will continue to have some random effects on Illustrator until the panels all change to the newer architecture, so hopefully not too long. This fix does work for a lot of bugs though! 🙂   ... View more

Also, in addition to the suggestion from @marliton and actually probably before you try that—if Google Chrome is running on your system, quit it then try to launch Illustrator again. If it launches, then you can relaunch Chrome. ... View more

Hi Derek Open the Creative Cloud Desktop app, if it is not open already, and try to save as a cloud doc again—does the issue still persist? 🙂 ... View more

Salut!   Have you tried rebooting your computer? Sometimes things get a little tangled in there, so it is worth a try.   If that does not work, and you are running Google Chrome, then quit that browser and see if the issue is fixed.   Hope that helps. 🙂 ... View more

Hi JemmaB!   Do you really need to package the file at all? Can you not send a print-ready PDF instead? Your print vendor should be able to provide you with settings compatible with their processes.   You don't need to outline fonts for a PDF, as a subset of font outlines are created in the PDF; this is within the license terms of the vast majority of font vendors, and Illustrator should warn you if that is not possible. I've only ever come across one font that did not allow this, so then had to create a copy and actually outline the text in Illustrator. I'm aware that the word outline/s is used many times in that answer—apologies for that—but the instances in bold, refer to actually outlining your text in Illustrator, whereas the italic instances are made from the font itself, by Acrobat. I hope that makes sense.   🙂 ... View more

Hey Christina!   Save the file as a PDF straighht out of Illustrator (you can use "Save As" if you want to keep your original as an .ai file) and in the Security category, password protect the file to prevent editing.   Hope that helps!   🙂 ... View more

Oh, and by the way, if you want to find out how to add that background, you could check out this video:  or this one: Hope that all helps! 🙂 ... View more

Hey!   You've picked a really good one there! I'm going to record you a video to show how it could be done—stay tuned!   🙂 ... View more

Is the Show All command not already assigned Opt+Cmd+3?  ... View more

Are you also running Esko products? If so, their knowledgebase contains fixes. If not, let us know… ... View more

Hi Kimberley   You should see a small disclosure triangle icon attached to the parent layer—have you tried clicking that?   Best   Tony   ... View more

You beat me to it, Ton! 😄   ... View more

With the most recent versions of Illustrator, in any document, you can change the ruler units by simply going to the Properties Panel and changing the units for your document there. It is a document-level attribute, as Ton pointed out. ... View more