ADOBE PREMIERE PRO does not boot with INTELARC770 OC graphics card

[Mariusz30484070v57q]

After changing the graphics card to INTEL ARC770 OC 16GB, ADOBE PREMIER does not start. The welcome window pops up and goes off. PHOTOSHOP works normally. On the old graphics card, it worked normally. How do I fix this?

[Peru Bob]

Moved to the Video Hardware forum.

[Peru Bob]

@RjL190365 

[John T Smith · Accepted solution]

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter

Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family

[Mariusz30484070v57q]

Problem solved. After installing the latest drivers for the new INTEL ARC card and uninstalling the drivers of the previous NVIDIA card, the program works.

[John T Smith]

Well of course... when you remove a brand A card and install a brand B card you also need to uninstall the brand A device drivers so Windows does not become confused about what to do