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"Unsupported Video Driver" on Quadro P2200

Community Beginner ,
Apr 18, 2023 Apr 18, 2023

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Hi all. I've just updated to v23.3, and suddenly I get a system compatability report window on opening Premiere, claiming that I'm using an "unsupported video driver" for my Quadro P2200.

I've been to nVidea's site and done a clean install of the latest drivers (R525 U6 (528.89)) but to no avail.

I've tried "continuing with known issues", but I've found premiere has become unstable and prone to locking up for long periods.

 

What's gone wrong, and how do I fix it?

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correct answers 1 Correct answer

LEGEND , Apr 22, 2023 Apr 22, 2023

Guess what? Every single one of the 52x.xx version drivers for all Nvidia GPUs have serious compatibility issues with Premiere Pro. You will have to either downgrade to a 51x.xx-series driver or wait for a WHQL-certified Production Branch (not a New Feature Branch) 53x.xx driver for your Quadro P2200.

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LEGEND ,
Apr 22, 2023 Apr 22, 2023

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Guess what? Every single one of the 52x.xx version drivers for all Nvidia GPUs have serious compatibility issues with Premiere Pro. You will have to either downgrade to a 51x.xx-series driver or wait for a WHQL-certified Production Branch (not a New Feature Branch) 53x.xx driver for your Quadro P2200.

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Community Beginner ,
Apr 23, 2023 Apr 23, 2023

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Well, that fixed it. Many thanks!

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