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Several Issues with PPro with Windows 10

Community Beginner ,
Feb 10, 2020 Feb 10, 2020

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I just received a brand new PC custom built by the folks at AVA specifically for editing in Premiere Pro and other work in after effects.  It's an 18 core Intel machine.

 

I'm having issues that make no sense to me.  First is the peak file generation.  It auto generates it which is great but it's going so slow it looks like it will take 3 days to finish, the same clip on my 2017 iMac takes 3 minutes.  I check and only 1% of the CPU is being used as well as the NVIDIA GPU -also 1%.

 

Playback is a nightmare.  I push L to play and 5-6 seconds later it starts playing.  The media is on an OWC Mercury Elite Pro, I plugged it into the iMac as well and no issues.

 

I'm new to PC's so this could totally be user error but it's literally a blank project with one clip in it.  I'll be reaching out to AVA tomorrow but if anyone thinks they know why I'm having so much trouble please let me know.

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Community Expert ,
Feb 10, 2020 Feb 10, 2020

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Community Beginner ,
Feb 11, 2020 Feb 11, 2020

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I appreciate that, John.

 

After more messing with it, I've narrowed the problem down a bit.  The issue with playback only happens on long Prores quicktime clips - some are several hours long.

 

Shorter clips with the same specs (720p, 59.94, Quicktime) don't have the same problems.  Are there any known issues with large file sizes or clip lengths on Premiere for Windows? 

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Enthusiast ,
Feb 14, 2020 Feb 14, 2020

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So first, you do realize the slow peak generation was likely because of the enormous file length, correct?

No, a decent PC should handle the Pro Res similarly to the Mac.

I assume the drive is formatted for Mac (HFS+), what are you using on the Windows side to read HFS?

Or, is it formatted as exFAT?

Are you using similar interfaces on both Mac and PC (Thunderbolt, USB etc.)?

Can you download Blackmagic Speed Test for both Mac and PC and compare read/write speeds?

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