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dpaustin
Participant
June 10, 2009
Answered

IE8 "Internet Explorer has closed this webpage to help protect your computer" error message

  • June 10, 2009
  • 1 reply
  • 7822 views

I'm running IE8 (v8.0.8001.16702) on Windows XP and tried to install Flash Player 10.  The plugin downloads but as soon as it tries to install IE8 reports "Internet Explorer has closed this webpage to help protect your computer" and provides no options.  What do I need to do to get this installed?  Thanks!

    This topic has been closed for replies.
    Correct answer pwillener

    Try the offline ActiveX installer, as follows

    Check if the installation was successful at http://www.adobe.com/software/flash/about/

    1 reply

    V
    Adobe Employee
    Vikas_Sharma_
    Adobe Employee
    June 10, 2009

    Check the security level in the Security tab of Internet Options dialog. Try changing it to Low and then attempt reinstalling the player.

    D
    dpaustinAuthor
    Participant
    June 10, 2009

    IE8 only provides options for medium, medium-high, and high security.  I changed it to the lowest setting of medium and tried again.  There is a new message now "An unhandled win32 exception occurred in iexplore.exe [1288]."  This is being reported by Visual Studio Just-In-Time Debugger (I have VS2008 Pro installed).  Then it reports the same security error message.  Any further idea?

    pwillener
    pwillenerCorrect answer
    Legend
    June 11, 2009

    Try the offline ActiveX installer, as follows

    Check if the installation was successful at http://www.adobe.com/software/flash/about/

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