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俊
俊博阿27095036
Participant
March 30, 2018
Question

FrameMaker2017体験版が開かない

  • March 30, 2018
  • 2 replies
  • 272 views

FrameMaker2017体験版をダウンロードインストールしましたが、

アプリケーションを開く際、サインインを求められ、

「ログイン」ボタンを押すと時計が回ったまま、

アプリケーションを開くことができません。解決方法を教えてください。

    This topic has been closed for replies.

    2 replies

    S
    Community Manager
    Stefan GentzCommunity Manager
    Community Manager
    March 30, 2018

    It sounds like the installer cannot contact the activation server. Maybe a firewall is blocking your PC?

    Please contact tcssup@adobe.com for assistance.

    俊
    俊博阿27095036Author
    Participant
    April 2, 2018

    回答ありがとうございます。

    ファイアーウォールを無効にした上で、

    再度ダウンロード、インストールしましたが、症状は変わらないようです。

    他に対処方法はありますか？

    K.Daube
    Community Expert
    K.DaubeCommunity Expert
    Community Expert
    April 2, 2018

    Again - translated with Google:

    Thank you for your answer.
    After disabling the firewall,
    I downloaded and installed it again, but the symptoms do not seem to change.
    Is there any other way to deal with it?

    Dear Toshihiro Abe/Aki: As Stefan Gentz pointed out: Please contact tcssup@adobe.com for assistance.

    K.Daube
    Community Expert
    K.DaubeCommunity Expert
    Community Expert
    March 30, 2018

    According to Google translate:

    I downloaded and installed FrameMaker 2017 trial version,
    When opening an application, you are asked to sign in,
    When the "login" button is pushed, the clock turns,
    I can not open the application. Please tell me how to resolve.

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