Skip to main content
Known Participant
Aug 27, 2025 6:56 AM UTC
Answered

Developers broke/changed this. How do I fix it?

As a multilingual designer. I have to design menus and such in both English and Japanese.

Before the latest update,

If I wrote in Japanese BEFORE selecting a Japanese font, illustrator would automatically change to a Japanese font (any kind), so that you can obviously see what you are typing.

After the latest update

If I write in Japanese BEFORE selecting a Japanese font, illustrator does not automatically change to a Japanese font, but instead shows icons or symbols such as (?, #, !, etc.). 

 

Does anyone know if there is something in the settings that can be changed?

 

I know the developers also changed without permission some user settings (such as my font previews when typing became turned off after the update), so I would aprecciate the devs NOT changing user preferences in future updates.

illustrator 29.7.1
MAC OS

Ten A
Ten ACorrect answer
Community Expert
Aug 27, 2025 10:02 AM UTC

Have you checked to see if the "Enable Missing Glyph Protection" checkbox in the Text section of Preferences has been unchecked?

5 replies

Ten A
Community Expert
Ten ACommunity ExpertCorrect answer
Community Expert
Aug 27, 2025 10:02 AM UTC

Have you checked to see if the "Enable Missing Glyph Protection" checkbox in the Text section of Preferences has been unchecked?

Translate
Known Participant
Aug 28, 2025 1:51 AM UTC

Thank you very much! It fixed the issue.

Dear devs, stop messing with user preferences when you roll out an update. 

Translate
Ten A
Community Expert
Community Expert
Aug 28, 2025 2:23 AM UTC

There is a bug in ver. 29.7.1 that rewrites some preferences. It may had been affected by this.

Translate
Jacob Bugge
Community Expert
Community Expert
Aug 27, 2025 8:38 AM UTC

szymon,

 

With regard to the lack of changing to a Japanese font, I would suggest your sending a bug report/feature request here, for the Ai team to see:


https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests
https://illustrator.uservoice.com/

With regard to your user settings "(such as my font previews when typing became turned off after the update)", I believe it may be a matter of saving/reusing your preferences.

 

Have you kept the previous version when updating?

 

Translate