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Participant
May 17, 2017
Answered

Lightroom6 作業したらすぐ動作停止してしまう。

  • May 17, 2017
  • 2 replies
  • 417 views

Lightroom6を仕事で使っている小野です。

今日(5/17)Lightroomで作業しようとしたら数コマ作業しただけでLightroom6が動作停止してしまいました。
クラウドのサインアウトして入り直しても症状が変わりません。
困りました。
対応策を教えてください。

よろしくお願いします。

Machineは

Windows10です。

This topic has been closed for replies.
Correct answer Mohit Goyal

Hi tomohideono,

If you are able to launch the Lightroom application for a couple of minutes then, you may try and turn off the Graphics Processor from the Lightroom preferences.

Open Lightroom > Edit menu > Preferences > Performance tab > Uncheck the GPU > Restart Lightroom

Else, you can send the error crash log.

How to find error crash logs in windows, refer: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

2 replies

Mohit Goyal
Community Manager
Mohit GoyalCommunity ManagerCorrect answer
Community Manager
May 17, 2017

Hi tomohideono,

If you are able to launch the Lightroom application for a couple of minutes then, you may try and turn off the Graphics Processor from the Lightroom preferences.

Open Lightroom > Edit menu > Preferences > Performance tab > Uncheck the GPU > Restart Lightroom

Else, you can send the error crash log.

How to find error crash logs in windows, refer: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

Participant
May 18, 2017

Hi Mohit

Thank you for Repling my quenstion.

Now I'm tring to do this idea.
And I hope Lightroom don't stop.

Regards,

Tomohide Ono

F. McLion
Community Expert
Community Expert
May 17, 2017

What exactly is the issue - stopped working is not good enough as an error description?

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