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Participant
November 16, 2017
Question

Re-install Adobe Acrobat Reader DC

  • November 16, 2017
  • 2 replies
  • 553 views

안녕하세요. 윈도우즈 7 사용자이구요..어도비 리더 DC 작동에 문제가 있어 삭제 후 재설치 하려고 하는데 제어판등에서 프로그램 자체를 찾을수가 없습니다.

고수분들의 답변 부탁드립니다.. 감사합니다.

    This topic has been closed for replies.

    2 replies

    Participant
    November 17, 2017

    답변 감사드립니다.

    그런데 말씀하신대로 진행해봐도 결국에는 첨부한 이미지의 메시지만 뜨고 설치가 안됩니다.

    감사합니다.

    Meenakshi_Negi
    Legend
    November 17, 2017

    Try the troubleshooting steps provided in the following help document:

    Resolve the Acrobat Failed To Load Core DLL error when launching Reader

    Troubleshoot Adobe Acrobat Reader installation | Windows

    Check if it helps.

    If you still experience the issue, please let us know.

    Regards,

    Meenakshi

    Meenakshi_Negi
    Legend
    November 16, 2017

    Hi Hankuns,

    As you have mentioned above, you need to re-install the Adobe Acrobat Reader DC application on your Windows system.

    Use the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove the application from your system and restart your machine.

    Then try to re-install the latest version of the application from here: Adobe - Adobe Acrobat Reader DC Distribution 

    Check if it works fine after that.

    Let us know if you experience any issue.

    Regards,

    Meenakshi