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Participant
August 9, 2024
Answered

I need a refund.

  • August 9, 2024
  • 1 reply
  • 211 views

 

 I accidentally bought an annual ticket for Adobe Ruth Room Mobile. 

 

To get a refund, I first asked Google Play Customer Center for a refund. 

 

However, the answer that came back was to help and ask the light room developer directly. 

 

It's really important money for me. Please give me a refund. 

This topic has been closed for replies.
Correct answer FormatioIN

Contact Google Play, Adobe does not refund purchases made on Google Play.
Google Play is the place to sell. Refunds must be obtained from the retailer.

 

And the community is not the place for refunds.
It's not customer service.

1 reply

FormatioIN
Community Manager
FormatioINCommunity ManagerCorrect answer
Community Manager
August 12, 2024

Contact Google Play, Adobe does not refund purchases made on Google Play.
Google Play is the place to sell. Refunds must be obtained from the retailer.

 

And the community is not the place for refunds.
It's not customer service.