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UNIKKO
UNIKKO
Participant
August 12, 2021
Answered

구독 취소 후 남아있던 에셋은 다 없어지나요?

그동안 모아놨던 에셋은 다 없어져서 사용하지 못하나요? 

에셋이 많이 모여있어서 구독 취소하고 남은 에셋을 사용하려고 들어왔는데 

다운로드가 안되는것 같아서 당황스럽네요..

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WendellaBee
WendellaBeeCorrect answer
Inspiring
August 12, 2021

Please contact customer care, https://helpx.adobe.com/kr/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 15, 2021

After cancelling your subscription, you will loose the unused credits with your subscription, but all items licensed will still be available and can be used according to the licensing terms.

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ABAMBO | Hard- and Software Engineer | Photographer
    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    August 12, 2021

    Please contact customer care, https://helpx.adobe.com/kr/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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