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Participant
June 12, 2019
Question

Windows 10 무선 연결 사용 중 AdobeXD 연결 안되는 증상

  • June 12, 2019
  • 1 reply
  • 791 views

- 고객님의 구독 상태를 확인할 수 없습니다.

- 연결 문제가 해결되지 않았습니다

라는 메시지 표시됨

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1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
June 12, 2019

Hi Park,

We're sorry for the frustration. From what I understand from your post, you're having trouble launching Adobe XD and getting an error- "Cannot verify your subscription status". Please try these steps mentioned in the link User and license information issues | CC 2019 and see if that helps.

Please check out this article: - How to resolve connection errors with Adobe Creative Cloud and Creative Suite applications in case this issue still persists.

Please let us know if need more assistance on this one. We'd be happy to help.

Thanks,

Harshika