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A
Anonymous
December 11, 2019
Question

値の設定されているフォームフィールドが、表示された時点ではブランクになる

  • December 11, 2019
  • 1 reply
  • 335 views

フォームフィールドを利用したドキュメントを利用しているのですが、保存したドキュメントを開いた瞬間だけ、そのフォームフィールド自体が表示されない現象が起きています。

これは画面をスクロールする、倍率を拡大縮小すると解消します。至急性はないものの、原因が分からず困っています。

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
December 11, 2019

Hi there 

 

we are sorry for the trouble. As described above the form field becomes visible on changing the zoom size of the document.

 

Is this a behavior with a particular PDF file or with all the PDF?

 

What is the version of the Adobe Acrobat / Reader DC installed? To check the version of the application please use the help article here (https://helpx.adobe.com/acrobat/kb/identify-product-version.html)

 

A new version of the Adobe Acrobat / Reader DC got released version 19.21.20058. Make sure you have the latest version. Go to Help > Check for Updates.

 

For more information please use the help link here: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Also, make sure all the video drivers and firmware on your computer are up to date.

 

Let us know how it goes

 

Regards

Amal

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