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TaKa
Participant
April 17, 2019
Answered

Security Pop up: Is this file provided by a trusted source? Are you sure you want to convert it

  • April 17, 2019
  • 2 replies
  • 1220 views

Adobe Distiller 2017を使用してPSファイルよりPDFへ変換をすると

「このファイルは信頼できる提供元から提供されたものですか?変換してよろしいですか?」と

突然にメッセージが表示されるようになりました。

メッセージを出さない解消方法をご教示ください。

OS:Windows10 またはWindows Server 2016 Standard

Adobe Acrobat Pro 2017 version:2017.011.30106

Adobe Distiller 2017 version:17.11.30105303785

This topic has been closed for replies.
Correct answer AnandSri

Hello TaKa,

We're sorry for the trouble you had, We have released an update that fixes the trust dialog that comes when doing a print to PDF.

In this update, we have also added the corresponding UI preferences on Windows for Acrobat 2015 and Acrobat 2017 that can be used so that the trust dialog doesn't come when converting  PS files to PDF. Please install the latest update from help>select check for updates.

Reboot the machine after updating Acrobat.

You may refer to the article 17.011.30140 Optional update, April 16, 2019 (Windows Only) — Release Notes for Acrobat DC Products

let us know if you experience any issue.

Thanks,

Anand Sri.

2 replies

~graffiti
Legend
April 17, 2019

Moved to Acrobat forum.

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
April 17, 2019

Hello TaKa,

We're sorry for the trouble you had, We have released an update that fixes the trust dialog that comes when doing a print to PDF.

In this update, we have also added the corresponding UI preferences on Windows for Acrobat 2015 and Acrobat 2017 that can be used so that the trust dialog doesn't come when converting  PS files to PDF. Please install the latest update from help>select check for updates.

Reboot the machine after updating Acrobat.

You may refer to the article 17.011.30140 Optional update, April 16, 2019 (Windows Only) — Release Notes for Acrobat DC Products

let us know if you experience any issue.

Thanks,

Anand Sri.

TaKa
Participant
April 23, 2019

I would like to thank everyone.