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瞳浅81940339
Participant
August 29, 2018
Answered

Where can I download the Adobe Support Advisor?

  • August 29, 2018
  • 2 replies
  • 642 views

Adobe Acrobat 2017を開くと、

「インストールの問題:IMSLibが見つかりません。Acrobatサービスは機能しません。」

「ライセンスの検証に必要なAdobe Application Managerが見つからないか、破損しています。

最新盤のAdobe Application Managerをhttp://www.adobe.com/go/applicationmanager_jpからダウンロードしてください。」

と出るので、ダウンロードして、Setupのアプリケーションを実行すると、

「インストーラを初期化できませんでした。Adobe Support Adovisor をダウンロードして、問題を検出してください」

と出て、

Adobe Support Adovisor をダウンロード をクリックしたのですが、

Adobe Help Centerに飛ばされ、ダウンロードのボタンがどこにあるか分かりません。

ご教授おねがいします。

This topic has been closed for replies.
Correct answer Adorobat

Hi 瞳浅,

As per the issue description mentioned above, you are facing issue when trying to launch Acrobat on the machine, is that correct?

Could you try the troubleshooting steps given in the following forum thread given under "correct answer" and check if that resolves the issue?

Adobe Application Manager, required to verify your license, is missing or damaged

Let us know if you need any help.

Shivam

2 replies

Adorobat
Community Manager
AdorobatCommunity ManagerCorrect answer
Community Manager
August 30, 2018

Hi 瞳浅,

As per the issue description mentioned above, you are facing issue when trying to launch Acrobat on the machine, is that correct?

Could you try the troubleshooting steps given in the following forum thread given under "correct answer" and check if that resolves the issue?

Adobe Application Manager, required to verify your license, is missing or damaged

Let us know if you need any help.

Shivam

August 29, 2018

Moving to Acrobat