Skip to main content
Participant
September 27, 2019
Question

error[gem_document_create_faild_unspecified_alert_msg]

  • September 27, 2019
  • 2 replies
  • 388 views

私はfresco無料版をDLしました。しかし、それはドキュメント作成時にタイトルのエラーが表示されます。何故でしょうか?日本語で失礼します。

This topic has been closed for replies.

2 replies

Adobe Employee
September 27, 2019

Hi Tenpal. 

 

As Sheena's already requested, please send us a screenshot and as much additional information about what you were doing prior to it appearing (what canvas size and format or anything else you can think of). It will help the engineers troubleshoot. 

 

Thank you. 

 

Sue.

Sheena Kaul
Community Manager
Community Manager
September 27, 2019

Hi there, 

 

I believe you are getting some error message when you try to create a document in Fresco app. 

Can you specify the error message or post a screenshot for the same so that we can help you better?

 

Regards,

Sheena