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S
sleepykana
Participant
April 22, 2020
공지사항

Photoshop Element Editor 2020 がが突然使えなくなった

  • April 22, 2020
  • 4 답변들
  • 405 조회

Mac Os Catalina 10.15.3 を使っているのですが、今まで使えていたPhotoshop Element 2020 Editor 2020が突然使えなくなりました。

ワークスペースを読み込みます　という画面から一向に進みません。 Photoshop Element や Adobe Elements 2020 Organizer は開くことができます。

 

再インストールしましたがそれでも改善しません...。PC自体のストレージも十分にあります。

이 주제는 답변이 닫혔습니다.

4 답변

Akash Sharma
Akash Sharma
Legend
April 23, 2020

Hi there,

 

Sorry that Photoshop Elements 2020 Editor is not working as it stops responding to certain actions. That shouldn't be happening, let us help make this right.

 

Please checkout the step by step troubleshooting steps to troubleshoot the issue here: https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop.html

 

Let us know how it goes.

 

Thanks,

Akash

S
sleepykana작성자
Participant
April 23, 2020
Hi Akash

Thank you for your email.
Any of the instructions don't work or i don't understand,
so I've called your customer support. After we tried so many things it's
fixed.

Thanks.
I hope it won't happen again.

Kana
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