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정민전77730567
Participant
April 15, 2018
Answered

결제가 이상하게 됬어요

  • April 15, 2018
  • 2 replies
  • 308 views

제가 일러스트를 결제를 했는데 다른것이 결제 되어버렸더라구요 , 이건 어떻게 해야하는 부분이죠..?ㅜㅜ

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi 정민전77730567,

    I see you have an Adobe account with the same ID as with forums. The subscription under this ID stands cancelled. Could you please help us understand more about your concern? What issue are you facing with billing?

    You may also Contact Customer Care for help and support.

    Feel free to update the thread for more questions.

    Thanks

    Kanika

    2 replies

    Kanikas
    Community Manager
    KanikasCommunity ManagerCorrect answer
    Community Manager
    April 18, 2018

    Hi 정민전77730567,

    I see you have an Adobe account with the same ID as with forums. The subscription under this ID stands cancelled. Could you please help us understand more about your concern? What issue are you facing with billing?

    You may also Contact Customer Care for help and support.

    Feel free to update the thread for more questions.

    Thanks

    Kanika

    Om Nath Jha
    Om Nath Jha
    Legend
    April 17, 2018

    Hi 정민전,

    Moving to Adobe Creative Cloud for further assistance.

    Regards,

    Om

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