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Participant
March 5, 2020
Question

군입대로 인해 어도브 결제 취소

  • March 5, 2020
  • 2 replies
  • 525 views

 4월 13일로 입대를 하게 되면서 현재 이용하고 있는 어도비 결제를 끊으려고 하고 있습니다. 지금 3월 한 달간은 어도비 프로그램을 어느정도 이용할 예정인데 언제 취소해야 돈을 낭비하지 않을 수 있는지, 그리고 학생으로 할인 받는 게 제대 후 복학해서도 유지되는지 궁금해 커뮤니티에 글 남겨봅니다

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    2 replies

    thatsmauri
    Community Expert
    Community Expert
    March 5, 2020

    Hi ShimJu8,

    for informations on how to cancel your current subscription, please see this guide:
    https://helpx.adobe.com/content/help/kr/ko/manage-account/using/cancel-creative-cloud-subscription.html

    If you're a student, then you may be eligible for a discounted subscription. Check the Creative Cloud Plans & Pricing and Creative Cloud for education sites for additional information.

    Good luck in the military! 화이팅 🙂

    LinSims
    Community Expert
    Community Expert
    March 5, 2020

    This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

    Click the following to contact Adobe customer support staff for help: 

    https://helpx.adobe.com/contact/support.html

    You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

    This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

    Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

     

    Note that the Community Help forum is for help in how to use the Adobe Communities. Product questions should be posted in the associated product community.