아무리 전화를해도 안받는데 일 하고계신거 맞나요

Your posting does not make sense when translated into English.  It sounds as if contacting Adobe might be involved, but there is no certainty to that.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership