Skip to main content
Participant
March 12, 2018
Answered

프리미어 프로 결제 취소해주세요

  • March 12, 2018
  • 2 replies
  • 771 views

프리미어 프로를 결제했는데 취소하고싶습니다. 전화 서비스 이용했었는데 프리미어 프로는 지원 대상이 아니라고 해서요. 결제 취소는 어떻게 해야 할까요

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi 수림박1143570,

    Please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You can now self-cancel your subscription, see here:

    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

    Please go through the Adobe - Subscription Terms as well.

    Hope this helps!

    Regards

    Kanika

    2 replies

    Kanikas
    Community Manager
    KanikasCommunity ManagerCorrect answer
    Community Manager
    April 12, 2018

    Hi 수림박1143570,

    Please contact the support through call/chat for the cancellation requests and the billing queries:

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You can now self-cancel your subscription, see here:

    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

    Please go through the Adobe - Subscription Terms as well.

    Hope this helps!

    Regards

    Kanika

    Ann Bens
    Community Expert
    Community Expert
    March 12, 2018