한국 사용자인데 어도비 전화 채팅 안되시는분

안녕하세요.
한국의 Adobe 사이트를보고했지만, 시스템 장애 발생 가능성이 있군요.

The phone and chat support services are temporarily unavailable due to unexpected circumstances. We apologize for any inconvenience.

저도 그래요. 여기저기 검색해봐도 원래 연락이 잘안됐다는 글밖에 없어서 커뮤니티에 들어와봤습니다.

1월 30일에는 채팅했는데, 그 이후로 추가로 문의하려니 채팅도 안되네요.

전화도 무슨 문제로 안된다며 바로 꺼져버리고 대체 무슨일인지 모르겠어요.

Google translate

I can't chat with the phone for a few days.
I have questions about the plan, but I am frustrated because I can't contact you at all.
Do you have any crush with me?

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730