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Jul 14, 2017 4:04 AM UTC
Question

Adobe After Effect CC 2017 설치

제가 Adobe After Effect CC 2017을 설치하려 Creative Cloud - Apps 에 들어갔는데 다운로드 오류라고 뜹니다 어떻게 해야하나요?

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    3 replies

    Szalam
    Community Expert
    Community Expert
    Jul 14, 2017 2:56 PM UTC

    What is the text of the error message that pops up?

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    Participant
    Oct 9, 2018 5:29 AM UTC

    Exit Code: 117

    -------------------------------------- Summary --------------------------------------

    - 3 fatal error(s), 0 error(s), 0 warnings(s)

    FATAL: Fatal Error '117' occurred while download

    FATAL: Fatal Error '117' occurred while download

    FATAL: Error occurred in download of package (Name: AdobeCameraRaw8.0All Version: 10.5.0.32). Error code: '117

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    Bani Verma
    Legend
    Oct 9, 2018 10:09 AM UTC

    Hi Sujins66353523,

    As you have mentioned you are unable to download CC apps because they fail with an error "Error code 117".

    This error shows up when there is an unstable or no network connectivity during the download, please try the steps given in the following help document to resolve it: Error 117 occurred during download.

    Let us know if this helps.

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