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kims38009506
Participant
August 4, 2019
Question

How to install Illustrator?

  • August 4, 2019
  • 2 replies
  • 737 views

일러스트 구매하고 exe 파일 다운받았습니다.

클릭해도 실행되지 않아 프로그램을 설치할 수가 없습니다.

왜 그런가요.

어떻게 설치할 수 있을까요

{Renamed by MOD}

    This topic has been closed for replies.

    2 replies

    Srishti_Bali
    Legend
    August 10, 2019

    Hi Kim,

    Thanks for reaching out. Could you please confirm from where you have downloaded the .exe file for Illustrator. The best way to download Adobe applications is to download the Creative Cloud Desktop app and then download the applications from there.

                 Apps tab

    Let us know if this helps or if you need any further assistance. You can also reach us at Contact Customer Care for a live session as suggested by Jacob. We'd be happy to take care of this for you.

    Regards,

    Srishti

    Jacob Bugge
    Community Expert
    Community Expert
    August 4, 2019

    Kim,

    I am afraid you will have to ask Adobe, through a chat,

    https://helpx.adobe.com/contact/support.html

    or through Adobe phone Support, see the different workday hours depending on country),

    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

    Since it is Sunday over there, you may wish to have a look in this forum:

    Downloading, Installing, Setting Up