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photo청송
Participant
June 22, 2021
Question

포토샵에 사진이 열리지 않습니다

  • June 22, 2021
  • 2 replies
  • 461 views

금일 아침부터 포토샵에서 사진 불러오기가 안됩니다. 이유가 무엇인가요? 답변 부탁 드립니다

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    2 replies

    P
    photo청송Author
    Participant
    June 22, 2021

    내장 C드라브와 외장하드에 파일 모두 열리지 않습니다. 오랬동안 포토샵을 사용해 왔지만 이런 경우는 첨입니다. 조속히 해결방안을 말씀해 주시기 바랍니다.

    귀사의 무궁한 발전을 기원합니다

    nikunj.m
    nikunj.m
    Legend
    June 22, 2021

    Which version of Photoshop are you using? Are you getting an error while trying to opening the images? If not, what's happening?

     

    You can check out the steps suggested in the article shared earlier.

    You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

    Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

     

    Regards,

    Nikunj

    nikunj.m
    nikunj.m
    Legend
    June 22, 2021

    Hi,

     

    We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers operating system? Are you getting an error while trying to open the images? Which format are the images in? Are they saved on an external drive?

     

    You can start by checking out the steps suggested here: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

     

    Regards,

    Nikunj

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