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Participant
March 8, 2025
Answered

cancel

  • March 8, 2025
  • 2 replies
  • 134 views

I want to cancel the Photoshop payment, what should I do?
I want to cancel the paymeI pressed Plan Management to cancel the payment, but I can't cancel the payment

 

    Correct answer yamato713108855

    플랜 취소는 고객 지원 센터로 연락해 주시기 바랍니다.
    평일 영업시간 내에 전화나 채팅으로 문의 가능합니다.

    2 replies

    Participant
    July 2, 2025

    I was aware that after the 7-day Adobe trial period, a charge would be made. Since I haven't used the service frequently, I decided to cancel it today. However, I noticed that the payment has already been processed today. I would like to request a refund. The payment should have been charged at the earliest after midnight (00:01) following the end of the trial period, not before.

    yamato713108855
    Community Expert
    Community Expert
    July 2, 2025

    This cannot be done through the community.
    Please contact customer support during business hours on weekdays.

    yamato713108855
    Community Expert
    yamato713108855Community ExpertCorrect answer
    Community Expert
    March 9, 2025

    플랜 취소는 고객 지원 센터로 연락해 주시기 바랍니다.
    평일 영업시간 내에 전화나 채팅으로 문의 가능합니다.