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December 15, 2021
Question

환불

  • December 15, 2021
  • 1 reply
  • 208 views

체험판을 다운받았는데... 작업하려 프로그램을 열었는데 계속 인코딩하는 것만 2시간째여서 프로그램을 지웠습니다. 그런데 결제가 되어서.. 다음달부터는 결제가 안돼었으면 좋겠습니다.

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    December 15, 2021

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html