Payment Issue – Marked as Paid in Adobe Stock but Not Received in PayPal

Hello Adobe Stock Support Team,

I am experiencing an issue with several of my recent payments.
Some of my payouts are marked as "Paid" in my Adobe Stock contributor account, but I have not received the funds in my PayPal account.

To clarify, I have attached an image file with annotations:

• Red circle: Payments that were successfully received in PayPal (I have numbered them for reference).

• Green circle: Payments that are shown as "Paid" in Adobe Stock but never appeared in my PayPal account.

Could you please help me verify:

1. Why these "Paid" transactions were not delivered to my PayPal account?

2. Whether the funds will be re-issued or returned to my Adobe Stock account?

3. What steps I need to take to resolve this issue?

I would greatly appreciate your support in resolving this matter. Please let me know if you need additional screenshots or transaction details from PayPal.

Thank you very much for your assistance.

Best regards,
[Your Name]
Adobe Stock Contributor ID: [Your ID]
PayPal Email: [Your PayPal Email Address]