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El Documento a firmar, tienen UNA SOLA VENTANA O CASILLERO PARA FIRMAR. Y en ese casillero viene “incrustado” un logo; para colmo de una organización guerrillera de Argentina de los años ‘70. El ERP… ¿Que esta sucediendo?
Hello,We are currently experiencing an issue when trying to create a new webhook via the API (POST /webhooks). The API consistently returns an HTTP 400 error with the following payload:{"code":"INVALID_WEBHOOK_URL", "message":"Validation for webhook url failed. Please make sure that the webhook url responds with a valid HTTP response code and a valid client id."}Here is the context of our troubleshooting so far: Our webhook endpoint is publicly accessible. Our application is configured to correctly intercept the X-AdobeSign-ClientId header from your GET validation request and echo it back in the response headers with a 200 OK status. However, our server logs show that Adobe Sign's validation GET request never reaches our application. > We successfully tested our code using a public testing URL (webhook.site), and the webhook was created perfectly, proving our code and API payload are correct. Upon analyzing our test environment's infrastructure, we noticed that our SSL configura
In the authoring screen, Field Templates option is suddenly missing today. The templates allow us to place multiple form fields designated for each signer. Now we must place form fields one signer at a time without the benefit of a preset template.Field Templates option available yesterday.Field Templates option missing today
Designing a webhook + polling architecture for an existing OAuth-based integration. The polling layer is intended to serve customers whose application servers cannot expose a public webhook URL (private IP, VPN-only access). Five questions where the docs aren't conclusive: 1. MOPI scope on GET /agreements (the list endpoint) The Minimum Object Polling Interval policy applies to "all GET API endpoints." For GET /agreements/{agreementId} the polled object is clear. For the list endpoint GET /agreements (no path ID, returns a paginated list), it's not.Two plausible interpretations:The list itself is a single polled object. Calling GET /agreements more than once per 10-minute window (non-Enterprise) or 3 times per minute (Enterprise) returns 429 / 304. Each agreement in the response is the polled object. Successive calls to GET /agreements are unrestricted as long as the same agreement isn't returned more frequently than allowed.Which is correct? This determines whether GET /agreements is
Borré un archivo escaneado en Adobe Scan sin intención y quiero recuperarlo
Dear Adobe Partner Team,As a software partner specialising in solutions built on Microsoft Dynamics 365 Business Central. We have developed an integration between Business Central and Adobe Acrobat Sign that allows our customers to send documents (quotes, agreements, terms of delivery) for signature directly from Business Central, using the Acrobat Sign REST API via Azure Logic Apps.We would like to offer this integration as a product to our Business Central customers, following an "Integration Only" model: each customer brings their own Acrobat Sign licence, and we deliver and maintain the connector.We would be grateful for your guidance on the following:1. How does the ISV / integration partnership for Acrobat Sign work at the moment? We have noticed that the registration portal for the Adobe Exchange Program for Document Cloud appears to be closed to new registrations – what is the correct route to apply today?2. What does the certification / approval process for our integration in
I am using the Adobe Sign REST API (v6). I have an agreement whose status is OUT_FOR_SIGNATURE. However, when I call the /agreements/{agreementId}/signingUrls endpoint, I receive the following error:json { "code": "AGREEMENT_NOT_EXPOSED", "message": "Agreement is not exposed for signing"}According to the documentation, agreements in OUT_FOR_SIGNATURE state should be available for signing and the signing URLs endpoint should work.Questions:Why would an agreement be in OUT_FOR_SIGNATURE but still return AGREEMENT_NOT_EXPOSED? Are there any additional conditions or prerequisites (e.g., participant roles, workflow type, authentication method, or agreement settings) that must be met before signingUrls can be retrieved? What is the recommended way to handle or resolve this?apiAccessPoint is https://api.na3.adobesign.com/, for test
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A customer is migrating from Tailored to Adobe Sign FedRamp. Their admin needs to claim the domain, but cannot find the email to do so and we need to get this moving as soon as possible. How can we have that email re-sent to him today? Thanks!
I created a new developer account, but I don't have access to the Adobe Acrobat Sign API. When I try to create a project to request API access, it doesn't appear as an option
Hi folks, I am using the Java SDK for years now, it was working and I didn’t change anything on my site. Now (since about 2 weeks or more) I have the following problem:After creating an Agreement and setting it to state AUTHORING I want to update the form fields. The relevant part in my code including debugging additions is this:try { agreementsApi.updateFormFields(authorization, etag, id, formFieldPutInfo, xApiUser, xOnBehalfOfUser);} catch (Exception e) { agreementInfoHTTP = agreementsApi.getAgreementInfoWithHttpInfo(authorization, id, xApiUser, xOnBehalfOfUser, ifNoneMatch); etag = agreementInfoHTTP.getHeaders().get("etag").get(0); System.out.println("etag: " + etag); throw(e);}However this now leads to an ‘io.swagger.client.model.ApiException: Precondition Failed’ and returns ‘{"code":"RESOURCE_MODIFIED","message":"Resource is already modified with newer version"}’. When using the GET /agreements/{agreementId} here with authorization and agreement id I get the exact same ETag in th
regarding the validity of signing URLs generated using the getSigningUrls method in Adobe Sign for Salesforce. And also https://helpx.adobe.com/in/sign/using/adobesign-document-link-expiration.html this are same or not. Why i ask you beacuse, getSigningUrls get me in response body.
I want to edit the email adresses in “cc” of an existing web form because of changes in the reponsibilitys. How can i do this?I find no way to edit. Only solution right now for me is to create a complete new web form. This would be very much effort.
How can i enable Anchor Text (ANCHOR_TEXT) for my Acrobat Sign developer account ?
I’m sending documents for signing through REST API and in certain cases I would need QES approved signature in EU area. I have set recipient authentication method to be selected case by case but that is not enough to achieve QES signature. How can I configure agreement so that when signers open the link from email, it automatically requests QES applicable signature?Also in certain cases AES signature is needed, how to achieve that? Is recipient authentication method set as “Government ID” enough to achieve AES approved signature?
Is anyone else having this issue? We have 10 customers who we integrate with and send documents for signature through their Adobe Sign accounts. Half of them no longer recognize the signature tag and place the signature at the end of the document, while others are still working fine. Trying to understand what in the new release may be causing this or if we need to make a change going forward.
We have a requirement to replicate workflows from an old Adobe Sign instance to a new Adobe Sign instance.After reviewing the Adobe Sign REST API documentation, we do not see a POST or equivalent endpoint that would allow Workflows to be programmatically created, cloned, or recreated in another instance. To confirm supportability, could you please advise on the following:1. Is there any supported method (API-based or otherwise) to export, clone, or recreate Workflows from one Adobe Sign instance to another?2. If this is not supported via REST API, are there alternative supported approaches (e.g., admin tooling or Adobe Professional Services capabilities) for Workflow migration?3. Are there any known limitations or constraints specific to migrating or rebuilding Workflows during tenant separation scenarios?4. Can you provide any idea or any implementations in the past?
I am setting up an API application for Adobe Acrobat Sign and trying to configure the redirect URL within the OAuth settings of the registered app. However, the URL is always rejected as invalid.The page is hosted on an SAP system and is only accessible within my company network, meaning it cannot be reached by Adobe Acrobat Sign. Could this be problematic?Or does the URL need to follow specific patterns that I might not be aware of?The url works just fine, if im opening it in the browser directly.The URL in question is:https://XXXXXX.XXXXXX.INTERN:8443/sap/bc/ui5_ui5/inn/e4_XXX/index.html
I’m using the Adobe Sign package(Developer Account) in Salesforce to automate the process of sending agreements through Flow Apex actions. However, after the customer signs the agreement, the Agreement Status in Salesforce is not being updated to ‘Signed’ or ‘Completed’, but in the Manage agreement that agreement is in the Completed section
Hello Adobe Acrobat Sign Community, I’m integrating Adobe Acrobat Sign with a custom workflow and running into multiple roadblocks:1. Agreements Auto-Sending•Goal: I want to create an agreement in an “AUTHORING” or “DRAFT” state, add my custom fields (including signature fields), and only then explicitly send it out.•Issue: As soon as I use the PUT /agreements/{agreementId}/formFields endpoint to add custom fields, the agreement automatically transitions to “OUT_FOR_SIGNATURE” and is sent to the signer, even though I never manually changed its state to “IN_PROCESS.” Question:How can I keep an agreement in a non-sent state until I explicitly trigger sending? Is there a way to prevent Acrobat Sign from auto-sending upon form-field updates? 2. Custom Signature Fields Overridden•Goal: I want to define my own signature or initials fields at specific locations in the PDF (via the PUT /agreements/{agreementId}/formFields call).•Issue: Acrobat Sign often replaces/ignores m
I am facing an issue when trying to attach signature fields to specific anchor texts in my document. I've provided the anchor texts (such as "[Representative Signature]", "[Client's Signature]", etc.) in the JSON request, but the signature fields are not getting attached to the anchor text locations as expected. Instead, they are being appended at the bottom of the page.{"fileInfos": [{"transientDocumentId": "CBSCTBABDUAAABACAABAA2NT0BclKYDtfiP4UZpdtGnrwfbAthKLp8pFfo_LX8Ao7NO31Y6zKUYPIGdDWh9fzHbdYpum_2jtnpxAeVFe4mBf3WcPOoePrfzTt2NMPUe8LaUXtL3JSMos9b060r9lXVd-BiK2GqWFN2jmDFED-HzztuH6gxuIga4cI7byFiSgaEUoE1n_NCFjcpQVuZmtfago5hNND0r8UlpHRzSRLFBT5y2cfyRAvweA_wneHkpgOpFvpQM-k_XU2PbBpK59W4LmSQlhZ_hJCixJH0L08mImYZWv6VGgM84g2qLLJA_E8tVj_9CpiCJtjnIJUh32pMCg7iMQW-NdyddzlARj7zLc_8G1BhdYOr3d2Fg0V8DZolGZRw2GU3MT13etE8q2I","primary": true}],"name": "DocuSign Test Template","participantSetsInfo": [{"memberInfos": [{"email": "test@12.com","name": "Test 2"}],"order": 1,"role": "SIGNER","name": "SIGNER_1
I am using Adobe Sign REST APIs (tested via Postman) to send agreements via email.Environment:Acrobat Pro subscriptionAgreement created using Adobe Sign APIPDF contains a Digital Signature text tag (:digsig)Sending Group has Cloud Signatures and Download & Sign with Acrobat enabledObserved behavior:When the recipient opens the agreement in a browser, the Digital Signature field is rendered as a simple e-sign input box, allowing typed or drawn input instead of a certificate-based digital signature.If an e-signature tag (:signature) is used, the signing flow works as expected.This issue is consistently reproducible when using my account, while the same API flow works in Adobe’s Postman demo environment.
Hi everyone, We're excited to announce that a new Adobe Community experience is coming this January. A little bit about the update: The new experience will be simpler to navigate, make it easier to connect with other creatives and Adobe experts, and is designed so you have a say in the evolution of the Adobe apps you use each day. In the meantime: Adobe Community will remain active. Keep using it as usual—there will be no interruption in access. In fact, you’ll notice even more Adobe Experts on deck to provide faster responses before, during, and after the update. No existing content will be lost in the update. Every single post, reply, solution, feature request, and bug report you’ve made will be transferred to the new experience. You won't need to recreate anything. Existing content will reappear in two phases. At launch, posts created on or before November 16th will be available immediately. A few weeks later, you’ll see posts created between Novem
I have been trying for ages to get the SenderSigns: "LAST" working correctly but doesnt seem to work. If i add myself as a recieptient as participant 1 and then my customers as participant 2 and 3 (2 signers + myself) and set SenderSigns: "LAST" it doesnt work. I always get it first and the SenderSigns = "SEQUENTIAL" no matter what i try, can you let me know if there is anything else i need to do? The sender MUST be the one who signs last as the agreement must be signed by the customers first and then finally signed by the sender to complete it. This is using the POST /agreement API request for the v6 API.
Is it possible on a Developer account to have more than 2 WebHooks? We have many development and testing environments and would like to have a WebHook pointing to each for consistency. We will have a fully licensed account for production, but do not want to have a licensed account for these development and testing setups as we do not want to burn through our transaction allotment.
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