Re: Acrobat DC crashing when viewing PDF

Atul_Puri · ‎Oct 10, 2018

Hi Shivam, An Adobe Acrobat and Reader update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates. Please try it out and let us know your feedback. thanks -atul

Atul_Puri · ‎Oct 06, 2018

Thanks for the feedback. We have conveyed your feedback to the relevant Acrobat and Reader teams. thanks -atul

Atul_Puri · ‎Oct 03, 2018

Hello Hyperios, At this point it is not possible to roll-back to the previous PDF icon. We would request you to file a feature / change request via the form Feature Request/Bug Report Form thanks -atul

Atul_Puri · ‎Oct 03, 2018

Hello Michielv, Please share the platform/operating system that you're on - Windows or Mac or iOS or Android. On Windows and Mac, the zoom % are present in the main toolbar, as before. thanks -atul

Atul_Puri · ‎Oct 02, 2018

Hi Eugenie, Perhaps you've downloaded (not installed yet) adobereaderdc_en_cra_ install.exe? -atul

Atul_Puri · ‎Oct 02, 2018

As Test Screen Name wrote: Adobe Reader will only open a new PDF when it is invoked. When other applications (like scanning software) invoke the default PDF application, only then will Adobe Reader open such documents.

Atul_Puri · ‎Oct 02, 2018

This is the correct PDF icon. -atul

Atul_Puri · ‎Oct 02, 2018

Hi Fazerman, As mentioned by AnandSri, Adobe Reader DC does not have any control over Microsoft Print to PDF. This continues to be the case even with the Adobe Reader's latest update. -atul

Atul_Puri · ‎Oct 02, 2018

Hello Satrap, At the moment, it isn't possible to customize the Share button. Please file a feature request for the form via the link below Feature Request/Bug Report Form to make the Share button customizable. Please also see the link - What's new in Adobe Acrobat DC - on the capabilities introduced by the Share button. -atul

Atul_Puri · ‎Oct 02, 2018

Hi, If it is not confidential, would it possible for you to share a link to the PDF on the web-site that shows this error? thanks -atul

Atul_Puri · ‎Oct 02, 2018

Hi Mark, We're sorry for the trouble you're having with Adobe Acrobat Reader. We will reach out off-line to get this issue resolved as soon as possible. thanks -atul

Atul_Puri · ‎Oct 02, 2018

Hi Mike, The zoom levels are still present in the main toolbar - they are now in center of the main toolbar, next to the hand icon, along with + and - buttons and one can specify percentages as well. Please let us know if you can't locate them at this location. -atul

Atul_Puri · ‎Oct 02, 2018

Hi, Could you please share the OS / device you're using for Acrobat. On Mac OS, there are 12 preset pen thickness levels. Are you using a Windows or an iPAD or an Android device? thanks -atul

Atul_Puri · ‎Oct 02, 2018

Please also share your version number and the Operation System that you are using Adobe Reader on.

Atul_Puri · ‎Nov 06, 2015

Hi and thank you for the feedback. In a future update of Reader / Acrobat DC, we are looking to add back back the support of PDF Thumbnail previews in Windows Explorer for 64 bit systems as well.

Atul_Puri

Atul_Puri

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