Acrobat Reader Mobile

Subject: URGENT: Fraudulent Monthly Charges & Escalation Failure —Reference: ADB-47059580-Y4Q1 / ADB-47059645-M2Y9 (CRM:00989000002445) / ADB-47060221-G7G3I am writing to formally demand an immediate, full refund of $34.49 per month billed to my credit card over the past 18 months without my consent.Following a confirmed trial cancellation, these unauthorized charges continued uninterrupted. Customer support repeatedly dismissed the issue, claiming "nothing can be done" because an unauthorized third party was incurring charges on my account. Furthering this failure, your escalation team required me to verify a separate, unknown email address linked to these charges—an impossible demand if the activity is fraudulent.As a loyal customer of over 40 years, I expect Adobe to rectify this systemic billing error immediately. 

I have paid for for the acrobat premium yearly package, now, I can edit and I am being told to pay agai

I subscribed to an Adobe Acrobat Pro free trial and cancelled within 30 minutes to an hour of subscribing and was charged a fee on $32.20 USD on September 9th, 2026. Why was I charged a fee and how do I get reimbursed? More Details: Invoice Number: 3574266023, Date: 08-SEP-2026, Order Number: 7278719400, Customer Number: 1282309047 Purchase Order number:  AB08472016922CUS

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I am writing to formally report an unauthorized deduction of ₱1,750 from my GCash account. I did not authorize, approve, or knowingly make this transaction.I am concerned about this unauthorized deduction and would like adobe to immediately investigate the transaction, verify where the amount was sent or charged, and assist me in recovering the ₱1,750.Please review my account and transaction records and provide me with the details and status of the investigation. I also request that appropriate measures be taken to prevent any further unauthorized transactions from occurring.I am willing to provide screenshots, transaction details, and any other information necessary to verify my claim.I hope you can treat this matter as urgent and process my refund as soon as possible.

Cancelé antes de que pasará la prueba gratuita y hoy que finaliza han intentado cobrarse el plan anual. Lo he vuelto a cancelar y me sale que el plan está activo hasta el año que viene, pero no lo quiero y quiero que no se vuelva a intentar cobrar otra vez.

I was trying to use your free trial but when payment time it charged me before free trial. So now I want my refund.

I do not have an active subscription and you guys tried charging me almost 30$ for one this morning, twice. 

My PDF is not printing from adobe. I cannot update it from my computer. How do I update it from my mobile phone

Olá, solicitei o cancelamento, mas ainda estão descontando o valor no meu cartão de crédito 

Tenho muitos arquivos úteis e alguns acabam sendo repetidos porque as vezes quando procuro não encontro aí acabou baixando novo arquivo 

I've go for 7 days trial last 3 days ago and I've got  charges of 269aed from my bank account I need to get my money back.

I have a pdf with hyperlinks that I need to remove them to block the internet acccess.

Can I get a refund on my subscription I recently cancelled. I do not need the service. 

I am using Acrobat on an iPhone running iOS 26.6.2. After updating Acrobat last week to version 26.08.01, I cannot open any PDF files with the app; when I click a file it just does nothing, no opening animation, no loading icon, nothing. If I go to iPhone Files->Open With->Acrobat, the Opening popup will appear with the loading circle, but it will just spin endlessly and not open the file (I waited for over 10 minutes). I tried restarting the phone and reinstalling the app and neither resolved the issue.

Hola! He cancelado mi suscripción el día 1 del periodo gratuito, recibí el correo confirmando la cancelación y aún así me hicieron el primer cobro del mes. Volví a cancelar y a recibir confirmación de cancelación y a la hora me cobraron de nuevo. Cómo y cuándo podré recibir mis reembolsos y estar segura que no me volverán a cobrar?

Dear Adobe Support Team,I previously requested to cancel my Adobe subscription and was prepared to pay the applicable cancellation fee. However, during the cancellation process, Adobe offered me the option to keep my subscription active with three months free of monthly charges, which I accepted. This offer was subsequently reflected in my account and billing information.However, I have noticed an unexpected charge of AUD 107.97 (AUD 71.98 + AUD 35.99) from Adobe Systems on 24 August. Based on the three-month free period offered to me, I was not expecting any subscription charges during this time.Additionally, I cannot find any corresponding invoice or transaction details for these charges in my Adobe account, so I am unsure what they relate to.I would greatly appreciate it if you could clarify the reason for these charges. If they were made in error, I kindly request that the total amount of AUD 107.97 be refunded to my original payment method.Thank you for your assistance. I look for

It started happening like week or two weeks ago. Until then I was able to use my app as normal.

The mobile / ipad application is not syncing and or not locating historic files in the search. The files are present on the desktop version but I can’t seem to transfer to iPad.Up until 3 days ago I was able to open the iPad, search all historic file and duplicate files. I am unable to do this now. 

Ich weiß auch nicht, was unter diesem Abonnenment zu verstehen ist. Und möchte es kündigen.