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Participant
September 25, 2025
Answered

Cobrança indevida!

  • September 25, 2025
  • 1 reply
  • 83 views

Baixei o app clicando na opção de usar gratuitamente e simplesmente me cobraram 124,90 no meu cartão de crédito, sem aviso, sem autorização. Não consigo reaver o dinheiro de volta com o banco e não tem um meio de pedir ajuda por aqui. Pessimo app, absurdo tudo isso.

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process and policy, please check the help article https://adobe.ly/46FqApF 

 

~Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
September 25, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

To know more about the cancellation and refund process and policy, please check the help article https://adobe.ly/46FqApF 

 

~Amal