Questions

I've never EVER started a subscription for Adobe anything and I just had the notifications of them charging me, but not receiving $75.76...REALLY!?!? I keep my subscriptions in check bc I'm not one that can afford to just oops i forgot to pay $75 for something i never really use!!! 

Can anyone help me to get my premium subscription to activate and stay activated so I can convert my files to pdf!

Importante solucionar este error  

Good evening, Liquid Mode no longer works with any of my PDFs. I tried clearing the cache, but that didn't work, so I deleted and reinstalled the application, but that didn't work either. I tried using Wi-Fi, but that didn't work, nor did mobile data. My PDFs are only 199 pages long and range from 310KB to 1MB in size. Sorry The screenshots are in French. 

Very Slow process & distorted pdfs

Depôs da atualização ficou assim pra editar texto porém fico ruim e trava muito 

After working for hours on a paper and reading writing all my comments and highlights of have been deleted. I don't know now, the app closed suddenly and when I reopened it appeared untouched as if I had just downloaded the paper and I can't even fix that or rewrite because I genuinely don't remember some motes or comments I have been on this paper for days.

Premium version features is not working for my work. [P.I removed by Moderator]      

You have tutorial videos listed. Do they not include audio?

in the Italian app it says:Sgnalibri e sommariothe correct word is:Segnalibri e sommario 

Hi, I was mistakenly charged for a subscription on 29/3/2026. I did not intend to subscribe to this service. I have not used the subscription, and I kindly request a refund. Please let me know if any further details are required.

I pay for pdf pack. My documents on my surface now only showing as a web page. I can nolonger save documents on my computer and can only share new docs as a link. Im paying for a service I cant use. Its been difficult getting this resolved by Adobe because you cant connect with them.

Hello Adobe Community, I would like to cancel my 7-day free Adobe Acrobat trial (which runs out in 5 days). But I am unable to access the ‘plans’ page under ‘plans and payment’ in the settings. The page just doesn’t load. I tried it with Brave, Microsoft Edge and Firefox, all with cleared history & cache, but nothing works. Here is a screenshot:  Please help me out. I asked the chatbot, but it just sends me a link to the page above, which I can’t load, lol. Can’t afford to be charged right now. Thanks. 

Image Text editing is not working 

15,910 naira was just deducted from my bank account and the charges was tagged as adobe Braintree please what does it mean? I don’t have any active adobe subscription 

I'm in Outlook/Hotmail hell. I need to archive 50gs of emails to an accessible file. My account is frozen. I can't get any knowledgeable assistance from Microsoft or Apple. Anybody?

???

Hi all, I have an issue on my Acrobat mobile app. 3 days ago I initiated a compression process to a PDF file I have on my iPhone. It took forever and couldn't complete the compression process even after an hour. Meanwhile, I closed the App then and re-opened my App today. The process is still ongoing and I can't seem to do anything to stop or delete the file. is there anything I can do now? I just wanna stop the process and delete the file from my iPhone. Thanks much in advance!! 🙂 ios 

There are 2 pdf files on my Adobe app that have been compressing at the same time for several days now. I can't delete them. Also, files that I had downloaded from the pdf and saved have mysteriously disappeared. i suspect the original pdf, which was shared with me, may have been an avenue for the "sharer" to hack into the folder of saved images from her shared pdf. what can I do to delete the endlessly compressing pdf files?

How do I change my banking account details? 

Devo disattivare il mio abbonamento da un dispositivo iOS ma l’account di Adobe ha una email diversa da quella dell’account Apple e quindi non posso farlo nel modo illustrato dal sito

Hi. Can I have a contact number. I'm Australian based and I've asked help multiple times and now my 14 day refund period is over. I need a contact number. 

Perchè quando mando un e mail o un whatsapp di un PDF fatto con Adobe, manda un Link ?

<Screenshot removed by Moderator>   Hello Adobe Team,   My Adobe account email is <Removed by Moderator>.   I started a 7-day free trial of Adobe Acrobat on 29 October 2025 using Paytm UPI Autopay (<Removed by Moderator>).   On the same day (29 October 2025 at 12:12 PM), I immediately canceled the automatic payment.   However, ₹1450 was still deducted from my Paytm account.   Payment Details:   Amount: ₹1450   Date & Time: 29 October 2025, 12:11 PM   Payment Method: Paytm UPI Autopay   UPI Reference No: 704779023025   UMN: bffd10a597b44105b87033...     Please verify my account and kindly issue a refund since the payment was made on the same day I canceled the subscription.   I can provide screenshots or more details if needed.   Thank you for your help.   Regards, Mobarak Hosen