Skip to main content
priscila_8781
Participant
May 27, 2025 3:46 PM UTC
Answered

Cancelar Cobranca

Olá bom dia, cancelei a assinatura em menos de 5 dias, pois detestei o app, horrível, não en outro nada que edito, não acho onde salva, nem na nuvem. Não quero assinatura, por favor cancelar e estornar no cartão. Não quero, cancelei dentro doa 7 dias de teste.

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    May 29, 2025 12:54 PM UTC

    Hi priscila_8781,

     

    Thank you for reaching out, and sorry about the trouble.

     

    We see that the subscription is still active.  As the subscription was registered from the Google Store, please use the steps suggested under the title " From Google Play or Play Store" in the following help document: https://adobe.ly/4kyrWYk. 

    You will receive a full refund if you cancel the subscription within 14 days of purchase.

     

    Thanks,

    Meenakshi

    View reply

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    May 29, 2025 12:54 PM UTC

    Hi priscila_8781,

     

    Thank you for reaching out, and sorry about the trouble.

     

    We see that the subscription is still active.  As the subscription was registered from the Google Store, please use the steps suggested under the title " From Google Play or Play Store" in the following help document: https://adobe.ly/4kyrWYk. 

    You will receive a full refund if you cancel the subscription within 14 days of purchase.

     

    Thanks,

    Meenakshi

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices