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Answered

Reembolso

Forum|Forum|4 years ago
January 19, 2022
2 replies
722 views

Eu nao efeutei o adesão do premium e foi efetuado a compra no meu cartão, cancelei mas eu nao tenho interesse em aderir ainda mais o plano anual quero o estorno e o cancelamento do pacote.

Correct answer Meenakshi0101

Hi Andrey_Batista8941,

Thank you for reaching out, and sorry for the trouble caused.

Please refer to the information provided in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

If you need any further assistance, please let us know.

Thanks,

Meenakshi

Andrey_Batista8941

Participant

Eu tinha desativado a renovação automática e a adobe fez a cobrança mesmo assim. Já cancelei o plano e agora exijo o reembolso da cobrança indevida imediatamente

Meenakshi0101

Correct answer

Community Manager

Hi Andrey_Batista8941,

Thank you for reaching out, and sorry for the trouble caused.

Please refer to the information provided in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

If you need any further assistance, please let us know.

Thanks,

Meenakshi

Harsh Vardhan Pareek

Participating Frequently

Hi @jessica22738470xb3f

Sorry for the trouble you are facing. As per the description above you want to cancel the premium subscription of Acrobat Reader mobile. Here is a discussion link on a similar issue, kindly check out the steps provided there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

Let us know if that helps.

Thanks,

Harsh

S

Sonia38703785i68m

Participant

Não quero a adesão deste pacote premium, quero que seja reeembolsado em meu cartão!

S

sprinklr-integration-user

Inspiring

Hi @Sonia38703785i68m

Hope you are doing well and thanks for reaching out.

I understand that you’re considering canceling your subscription and might be looking into a refund.

The refund process can vary depending on when you decide to cancel and the specific type of subscription you have.

To help you determine your eligibility for a refund, I recommend checking out this comprehensive article: Refund Eligibility Guide. It provides detailed information on the refund policy and what steps you need to take.

If you need any assistance or have further questions after reviewing the article, please don’t hesitate to reach out.

~Amal

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