Thanks for your help. Tool bar is responsive, but options in the tool bar are not appearing. Such as I can't make a circles, use scissors, pen tool there is only on option. Basically any tool that has the triangle in the lower right corner the options don't appear. I tried resetting preferences via Option+Command+Shift (Mac OS) as you start Illustrator. Did not work. The second option - I can't locate my Adobe Illustrator Prefs file. Can you explain exactly where those files are located? I did a general search for those files no luck locating them. I read somewhere that these files are located in the library folder in an adobe folder but did not see them. See screen shot. How long does it take to uninstall and reinstall the program? Will this even help my program. I don't know what else to do.
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