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rickyloca
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rickyloca
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‎Nov 06, 2017
03:02 PM
Hi Roei, you mean I should test to export again with AME?
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‎Nov 06, 2017
08:28 AM
Hi Roei, I didn't touch anything in the settings, I exported it straight away with default settings in .mp4!
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‎Nov 04, 2017
08:06 AM
Thanks for that! Anywy I had issues exporting with AME too, every frame was getting whiter and whiter plus some strange artifacts. That also made me decide to revert back to cc2017 because I was losing a lot of time with no results at all. So for me the only solution would be to turn off GPU acceleration to render as you suggested, I'm not sure if this would be ideal for me because I use a plugin which is 4x gpu accelerated and render time might take ages. I filled up a bug report, do you think this issue will be fixed in next updates or we have to live with that?
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‎Nov 02, 2017
03:39 AM
Thanks for that! I've just filled up a bug report, let's see what happen now! I'm wondering why not everyone is experiencing this issue in cc2018? It's just 2 of us having this issue I was expecting hundreds if it's a bug...maybe I'm the only one exporting .Movs
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‎Oct 24, 2017
07:13 AM
Hi guys, Thanks for the answers! I re-installed AE and AME cc 2017 and both work perfectly, I didn't have to do absolutely nothing, they just worked fine till the beginning. Frames count still stops at 09:29 and it is exactly 10 sec long, thanks for explaining that this is fine! 😃 But... Same settings in cc2018 gave me an output with one frame less as you can see from the last pic I've uploaded... It happens only when exporting .mov, with .avi is ok, so I don't understand what's the issue since the settings are the same in both versions! I also have to say that I couldn't export .mp4 from AME, frames were clipping white and other weird artifacts while rendering... I'll probably try to re-install CC 2018 next month when I'll be done with an important assignment, if you guys have any suggestions for me in the meantime, it would be highly appreciated! Thanks, Ricky
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‎Oct 22, 2017
06:21 AM
I just tried to export it via Media Encoder and there are no problems, exactly 300 frames for 10sec. How come this happens only in AE so? How can I fix that?
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‎Oct 22, 2017
05:00 AM
Hi guys, Just updated to Cc 2018 a couple of days ago but noticed only yesterday that when I export a file with quicktime, it end up with 1 frame less... Apparently it happens only with .mov, .avi are rendered fine. So let's say I make a comp at 30 fps, 10 sec long, 300 frames. I create a black solid as a test and proceed to export with following settings: I noticed that the frame rate end is at 0:00:09:29, i tried to put it at 10 but I can not make it, it doesn't take the change (not sure if that's the issue) Here it already says that 300 frames are 09:29 sec... and when I put the exported files below the solid that genetared them, you can see that the .mov has 1 frame missing while the .avi is correct. I don't know what to do, I tried to reinstall cc 2018, same problem, tried to reinstall cc 2015, same problem. I had cc 2017 until 4 days ago and never had such a problem. I also tried to reinstall quicktime...nothing at all! Any suggestions? I need to fix that asap because this week I've got deadlines for super important projects! Thanks for your help and support! Ricky
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