Slows me down too, popup box in my way ... View more

Hello Debbie I thank you for your response This issue has been resolved However if we ever receive another notification like this I will inform the client they will need to find Proof of Purchase The only way this serial is bad is if the client has installed it on multiple machines I remember the pain of upgrading clients from XP to 7, and the amount of time wasted on the phone with activations issues of titles that no longer had support If Adobes activation and or serial detection scheme falls out of the scope of tech support, that would be refreshing Thank you Ron ... View more

Again, the title is out of support, so what would the POP do? Do any of you actually work in this field? Comprehend English like what is the deal here?? ... View more

OK so now I am a pirate and a liar? But I should not get mad at that? I've read through this blog and you try to blame everyone for their issues with Adobe products, except Adobe? Your questions were fair? you mean insulating I am a thief? And a genius like you would give a full refund for an expired software title? They are still our clients so I do not understand your hand washing comment? The reason we did not bother with tech support is why bother looking for proof of purchase for a software title that needs to be replaced? I also resolved this issue rather quickly, and remotely As the client is an accountant I am sure the POP with the serials are somewhere in their file room Go back under your bridge ... View more

UGH! it came from Ingram, Tech Data or Synnex, trolling from shills will be a reason not to bother posting here again 2) Do not care to find POP on an expired product 3) See above for sales info, did not bother with tech support "I suspect you are probably buying the software in the same way as any ordinary customer and then installing on your clients machines." WOW now I am the pirate? We are a reseller, I have over 20 years in this business, do not for a second try to tell me that giant corporation are not unscrupulous I have seen it too many times The software is probably getting flagged to scare the client in to upgrading as it became EOL last October ... View more

1) BS, rolled out in the USA first, product has been installed for years on the same PC 2) What would you call it? coincidence? So all of the people complaining about the same thing, then receiving NEW KEYS from Adobe are all liars? Obviously they had legitimate keys revoked, but for most people it is easier to upgrade and pay, then to waste hours on the phone with someone who does not speak your language There is no way to explain this away, we sold the licenses, we installed the machines Everything is legit, the software is flawed, and now I am wasting more time on this... ... View more

I can verify that legitimate keys are being flagged, wasting valuable time had it happen to a client today, even though this "Genuine Software" program has been around for years Usually people do not pirate software at their place of business The software was installed for years, now it is illegitimate? (Acrobat Pro XI) Clearly there are issues here and Adobe should address them Seems this pirate notice is appearing on software that the support has expired, I guess software itself now expires? Years ago had other companies with activation schemes refuse to activate products that were reinstalled when people moved to Windows 7 Needless to say we do not use that software anymore, not sure what to do with Acrobat though? Greed is not good.... ... View more